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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I enjoyed the free shipping and it was rather quick :)
If American Trucks has it, I don't go anywhere else! From pricing to selection to shipping, there is no better parts/accessories dealer on the internet.
I've made several purchases and the process has been simple and accurate every time.
These fender flares are great. They fully protect my fenders from rock chips. Awesome product and easy to install
Delivered early, even with being in Alaska! Exactly as expected, great packaging and this is my 2nd exhaust from this site!
Set a ship date 4 months out on a part that was supposed to be in stock. When trying to get a refund there was no way to email them, you have to stay on the site and use their messaging service that was horrible to use. I had to ask 3 diferent people for my refund before I got a email confirming it was submitted. Its been 4 days and I'm still waiting to hear anything else. Save your time and money and use a reputable company
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
It took alittle work to get the old muffler out but once we did. The muffler delete went together pretty easy. And sounds great!
Great price, great product. Very happy with the purchase, best bang for the buck. Very heavy duty parts and nice kit.
Great service made it easy to buy would do it all over again just a great company in my eyes cant thank you enough
American Trucks had exactly what I needed in replacement headlights. Will not hesitate to use them again in the future.
Site was very easy to navigate. Products were labeled clearly for year/make/model. Would highly recommend.
No issues at this time. Thank you for helping me complete the look of my truck.
Product fit as described and feels like its built well and will last. Very pleased with the entire transaction.
EZ shopping experience. Items was just what I needed
Super easy website got my order in no time. I'll post pictures once my leveling kits installed
The product was received damaged. Ian currently waiting on replacement
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Had a miss a few months after changing plugs. Put these in and my 5.4 is running good again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257