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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I placed an order for mirrors for my truck and only received the passenger side I called to ask why and I was told it was a misprint and was offered a refund
Fast Delivery, item as described, easy enough install. Thanks
Ordered a Weathertech Bug deflector and delivered quickly and without damage.
Fantastic products, the service and speedy delivery was very welcomed. Only thing that I would tighten up is the Custom Tune Download instructions
The ease of buying was very easy, but to spend almost 1,300.00 on a order and then you send me a text with offer of free gifts on certain amounts spent was a little disappointing.
Purchased something the other day it says 2-3 shipping I'm yet to receive a confirmation code yet the money is already pulled from my bank account
Everything went well. Very pleased with the whole shopping and delivery process. Very good job!
Super fast shipping and installation was quick and easy
AT has a wide variety, all you need, and good pricing. I ordered my parts and received them a few days later. I will definitely keep ordering parts from AT.
Great web design. Easy to use. Love how when you select an item it immediately lets you know if the item you're looking at will fit your rig. AAA wanted to charge me $500 to replace lugnuts bc I have the el cheapo Ford nuts on my F150. I literally laughed in their face and said hold my beer, I got this.
I received the visor shades quickly and in good condition. The fit perfectly and installation was easy.
I waited a few weeks for a site discount and when the discount code was available it wouldn't work on my order. ATT also doesn't offer a Military Discount. I would have went to Summit Racing to buy the part but is was temporarily sold out, and after weeks of waiting for the site discount for the holiday i couldn't continue to wait. It was fast shipping and the correct part. I just wish i could have saved a few bucks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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