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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Packages arrived very quickly and in excellent condition. No hassle.
I have a $10 voucher for a parts review. Email says credit (voucher) will be used at checkout. There is a spot to enter a code, but I didnt get a code. So i was hoping when i placed online order, the $10 voucher would be used towards total bill. Nope. Not good
Navigating through the app was easy and I was able to find what I was looking for and easy to find!
Great experience. I will be ordering from American Trucks again.
Easy site to use. Love that it has pics of actual customers trucks and a virtual to use also.
It's very detail can't go wrong will recommend to family and friend price is resealable. I WILL CONTINUE SHOPING IN THIS SITE THANKS KEEP UP THE GREAT SERVICE ⁹
Super easy to order and install was extremely easy to do
Muffler has good deep rumble and my truck doesn't cackle like most 5.0s with a muffler delete
Speedy delivery of a great product and easy installation. Great company!
Received my under seat storage on time and as expected. Fit was excellent and installation took 10 to 15 minutes.
Ordered online easily and recieved it 2 days before expected date for which i was pleased with that. I sent in strategy code and waiting for them to write up the tune for my vehicle in which they do let you know in advance. I have no problem with that if I am informed of ahead of time. So far it's going well
Fast shipping! Definitely pleased with my order from American Trucks.
Shipping was fast. The bumper I ordered will work out great replacing my rusty, bent old bumper. Thanks
Been looking for an upgrade to the wife's truck. It's a birthday gift so it isn't installed yet. But reviews, videos and everything, I'm sure it'll be great. Thanks!
Not what I thought I was ordering, but not enough money to return.
Thanks anyway!
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Amy
Ext 257
Really pleased with my experience with American Trucks. I ordered a set of Iboard running boards for my 2014 Silverado to replace my last set of Iboards that had failed due to corrosion of the aluminum foot board. Shipping was fast. Got the right parts undamaged thanks to the good packaging.
Shopping with TA is always easy and TA just about always has what I'm looking for. Customer service is top notch as well.
Looking for the correct part to fit my truck was extremely easy and fast. Once my order was placed an amazing agent contacted me because I am a first time costumer and explained the process and the time frame.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257