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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Went online ordered S&B intake, arrived three days later with free shipping. That next weekend installed and only took an hour. Definite tone change and throttle response. Can't wait to see what it does with Highway mileage and pulling my RV.
Easy to install and look amazing! Thanks so much...
After placing an order for an exhaust system I realized I ordered the wrong one. Within 20 minutes I called and they refused to cancel my order because they said it was already processed to ship. 20 minutes after I placed the order. It's sitting in my garage and going to be returned. I'll buy my product elsewhere.
I ordered a S&B cold air intake. It came in 3 days, very satisfied with time.
Order received promptly.
Haven't installed the wheels yet but like the look.
Simple and fast. Fair price and right product. Site was easy to use.
Always a good choice for those hard to buy for! They can always find something they like and with a gift card they get what they they want.
Advertised OEM replacement black bumper. Bumper I received is a flat black finish and not the OEM gloss finish. Deceptive advertising.
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I hope to hear from you soon.
Amy
Ext 257
Got a good deal on a few parts. Cold air intake was nothing shy of what I expected and the pedal commander is awesome
Thank you folks for nice quality sill plates that didn't break the bank, I will surely check out more from your company for my Ford F-350 in the future
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Quality and reliable merchandise, especially when it comes to tires.
Order came in on time and in good condition. Very easy process and I also appreciate the follow up on my order. I do recommend that the company should wrap the wheels in some sort of plastic for shipping purposes though. The condition of my wheels were great, but I could see in future orders could pose a problem. Overall, great experience.
My old xlt had the chrome handles my new xlt did not so I ordered theses because I really think the small details make a difference. They look great but as some people mentioned they feel "cheap" or you can definitely feel the lip between the handle and the cover. For me I do notice it but it's nothing that concerns me the door handles function just fine and it's a super inexpensive/easy way to make you truck great again.
They came quick and I like them looked like they did in pictures and had a cheaper price then custom offsets
I have been dealing with this company for many years now always quick service on items great products.
Ken
Very happy with this product for my 2020 ram pick up looking forward to order some more items from this company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257