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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very easy to navigating through the website is easy, and I was impressed with the info and videos to install my purchase.
Excellent experience. Very easy install. Snap in connections.
Needed to replace headlights. Found what I was looking for, processing and shipping was fast and delivered right to my door. Great service.
All of A/T products i ordered either came in on time or earlier great aftermarket items! A rear bumper step took 45 minutes to install awesome addition to my truck cuz it's lifted.A Backrack came and the ease of install was beyond quick! Front lund avs lighted bug deflector was a perfect fit! And my legend farmers push bar and grill combo got delivered all set up ready to go AND great pricing!
Received order promptly and was very appreciative of the timing in which it came
I shopped many stores online and American Trucks had a very reasonable price for the Rough Country rear air bag system.
Purchased Barricade tailgate assist in October. Lasted 30 days before the shock failed. Went with DeeZee brand this time.
Works way better than I thought it would. I have great gains in power, torque and mileage. I run 35s on my Laramie and had to adjust the tire size to 33.25 for the speedo to be calibrated accurately. Turned off the MDS and I went from 13 mpg to 17 mpg on the highway. So I'm back to where I was with my stock tires. I would highly recommend this tuner for its programs and ease of iuse.
It was very easy to find the part that I was looking for
Shopping was fine. Have not gave gifts to my son yet so I can not say much more yet.
I've been ordering gift cards from American Trucks for more than three years now and every time the order is shipped quicky and well!
I have found myself going to the website almost daily after getting my last truck. I enjoy researching different modifications and watching the how to install videos. I feel that I have plenty of enjoyable hours ahead making this truck more unique to my tastes.
American Trucks is always easy to deal with and have very fair pricing on the products they offer.
Easy ordering. I received an email the day is was back in stock.
When I had questions about the install, did I YouTube it? No, didn't have to because you guys put the install video on the items page. Genius and very helpful. God bless guys, thank you
The stick shift know fits perfectly. I love the material, great grip.
Very happy with the product and the shipping and the price. My one complaint is that the manufacturer's model number did not appear on the product listing. That's a huge miss and will make me cautious when I order in the future, if I do.
Great site, fast shipping, had what i was looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members