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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I wanted and priced right. Quick delivery as well
Website had a place where you chose items based on your vehicle so you didn't have to look all over the website.
Once I loaded my truck year and description the site only showed items that fit my vehicle. This made my shopping experience much easier.
My bed cover was deliver on time and with no issues.
Thank you, Kt
Fast and easy, good order tracking, quick delivery.
Ordering was quick and easy however, the box the brake pads came in looked as if it was hit by a truck. Pads were laying lose out of their box thankfully nothing was damaged.
Easy to find the correct step. Quick delivery and easy installation.
Fast and efficient. This place never disappoints will forever continue to do business.
Great selection good prices helpful service and items are in stock
See above-its a Christmas present and I haven't opened it yet
Assembly instructions are confusing as they include different models and DEF tanks. Made more sense after watching YouTube
Bought some things for my husband & it was delivered within 2 days!
Excellent! Part was as described and fit perfectly. Delivery was prompt and well packaged.
Received the pickup bed cover promptly and it fits great! My son loves it!
Everything about the product was great instal was easy as 1 2 3 only issue was there was a couple things missing and the box was badly damaged
Excellent Search engine. But, There should be a "back" button when viewing customer pics to get back to the product page. Using the back arrows is tedious and annoying. Also, getting BACK to a product page from the cart or the Check Out pages needs a "Back to Shopping" button - should be clearly installed top left (but under the top, top banner links) or at the bottom under the fees charged. There should be a small "remove" button near a product you change your mind about. Put it next to the Save for later button. This will give you that elusive 5th Star.
Left at door with a notification to let us know it was there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members