Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The packaging of what I ordered was ripped. I'm hoping everything is ok since this is a Christmas gift for my husband
Shipping was fastm A gift to my husband. He hasnt used his mats yet Im sure he will love them.
I love my old 2002 Dodge Ram 1500 4X4. It's nice to see all the available products to dress up my ride!
Was easy to set up, product was at my home when they said.
Easy to navigate website, great product selection, great prices.
Part I ordered was one of the cheapest I found and came fast. The part was well described on the website and it was the correct part when I got it.
Perfect upgrade only thing to know is the connector for the mirror that doesn't come with the kit is already on the truck hot glued on your headliner
Arrived super fast. I was really surprised how fast it got here. Bought as gift so don't know how good product is till after Christmas
Pretty easy to shop online and your a trustworthy company.
Delivery was great. I can't wait to install the new can and pipe after it's unwrapped.
Great website that is easy to navigate. Shipping was right on schedule!
No matter what brand model or year the site is super easy to navigate and there are always plenty of options no matter what your looking for.
The shopping experience was very easy and user friendly. It arrived very quick and I absolutely enjoy it. It was very easy to install myself
Product was received as advertised. Installation was easy.
I love the side mirror covers looks elegant to my truck!
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257