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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very easy, fast and everityng si very very detailed at the moment of select any part for the right Truck
Everything went good, easy to order. And product was delivered in a short time. They are very quick to let you know that they received your order. I was very happy with them.
Half of my order was not placed or shipped. Luckily I saved the receipt that included all of my order that was paid for.
American Trucks catalog and website are a wealth of information and excellent product selection. I'll be using them as my primary source for all my F 150 upgrades and needs.
Disc. Says direct replacement and no mod. To touch or product. It's not a direct replacement and install instructions say you have to cut open the lens on headlight to install. Which is misleading
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Amy
Ext 257
Wonderful experience with American trucks from start to finish. GREAT selection of parts for my 2007 F150
Good quality great service timely delivery. Definitely will buy more stuff from these guys!
Real easy to navigate. Fast shipper no problems. Will order products from American Trucks for my other truck modification.
Best site for accesories and parts for RAM trucks. Wide variety and good prices. Good discounts for loyal customers.
Very easy to order on this site. Had a defective light and the next day they quickly resolved the problem by sending me a new set. And they'll have FedEx pick up the return for free. Customer service was awesome in dealing with my issue. Highly recommend this company!
R side electric windows control, fit and work great
Very quick informational on what fits my truck. Very helpful to, need more websites like this.
Install was very easy. Going through all the options is easy however some settings are a bit confusing. I setup all my options and install within 1 hour. If you are looking to make lighting changes and other changes like tire size this is the product to do so.
Website is laid out well and user friendly. Experience so far has been painless. Shipping was quick even with the holiday shipping uptick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257