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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Products are spot on as described. Delivered when promised. No negative comments.
Great service and speedy delivery when I need most things
Online order was very easy, found the exhaust in stock compared to other sites. Order was at my door in under a week. Have a 6.2 ZR2, stop thinking what to go with. Order from AT and go with the ATAK. You won't be disappointed. Cold start is loud...for a little bit. BUT OH WELL.
Found that the last time my truck was worked on, "they" broke some stuff. Anyway, I found what I needed here, and it was a quick purchase, and even quicker installation. I'm good.
So far everything has been pretty quick and reasonably priced
It was great all around quick shipping even with the rims and tires I ordered
Not bad but I have a 2019 Ram 1500 Classic and y'all didn't offer the two different models. So I will be sending them back
When I call they told they were out of stock. Same-day l received the order.
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Amy
Ext 257
Ordering from American trucks was super easy & fast. Plenty of options to choose from as well!
Found item I was looking for at a reasonable price. Site was easy to navigate and checkout was painless.
My order came very quick and just in time for Christmas!
Let's start by saying they sold me a junk turner paid for 2 day shipping didn't get it got it 4 days later I would not recommend them to my dog do not buy anything from them
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Easy to use website. Good delivery and customer service. Product as advertised.
Smooth process items arrived no problems would definitely be back
Purchased running boards for our small fleet it was quick and easy. Then the real fun begins with an overload of emails looking to sell us everything under the sun. JUST STOP! When we need something I'll log back in and get it
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Perfect size, perfect fit. Easy install. Hard to tell have replacement cover on.
Item was in stock. It is a Christmas gift so I can not open or install it until after Christmas.
Great prices and customer service fast shipping very knowledgeable staff. Will buy again
Great service and fast delivery! We use American Trucks for most of our parts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257