On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went smooth when buying what I wanted from American Trucks! Received my item fast with no issues at all.
Easy ordering process and received shocks in good order. Second time using the Ranchos, easy install. Except for the red boot, hard to get that over the end of the shock. Also funny the stickers are just crammed into the box and crushes by the shock (Didn't plan to put them on anyway).
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Great experience searching and ordering on the website. Shipping was fast. Quality product.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
It showed up quicker than expected, everything was packed well, description was spot on. Installation was pretty easy, took very little time. Looking forward to ordering more to continue my build!
Shipping was extremely fast. Prices were very reasonable and the parts were as advertised. Wouldn't hesitate to order again.
They always seem to get packages here within three or four days haven't had a problem yet and I've ordered eight or 10 things from them
I was looking to upgrade my fog light for my 15 Denali. These are perfect, Thank you AT!
Tonneau cover arrived as expected. Only complaint is the included instructions weren't clear being that I have a short bed Chevy, you have to use a factory hole to through bolt the latch bracket. Would've been nice if that was stated, instead I was left thinking it wouldn't work for my truck and spent an extra 15 mins searching the internet for an answer. All in all seems like a well built cover for the price!
LUXX-Series LED Projector Headlights; Alpha Black Housing; Clear Lens
Lights were priced great and were shipped to my house in 3 days. The quality of the lights were great! I love the way they look on my truck!
Good price and easy install! Website was easy to navigate and I was able to use paypal.
I used American trucks for about 90% of the aftermarket parts on the truck, 2013 ford f-150 and a majority of the truck isn't anywhere near stock
Quick shipping and easy installation. Lights are directly plug and play
These are heavy duty and work well. Will buy again from this site!
Nice offer for the part I wanted. Great customer service and communications and shipping was fast and uneventful. Wish more companies would follow AT's example of business operations.
Had what I wanted when I wanted it at a good price.
I had a 2019 ram and wasnt sure about the motofab spacers but they were exactly what i was looking for. Now i have a 2022 ram laramie and im installing the same lift spacers and adding some 2 inch wheel spacers to "beast" up my truck. Always a great price and fast shipping. Hopfully this truck works with the lift and wheel spacers
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257