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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Great company great customer service professional workers would recommend other individuals to check them out.
Package was left along road at Mail box a 1/4 mile away from my house after instructions to leave on porch. Could have been Subject to bad weather or stolen.
The quality of top and installation ease were good. I would have preferred the cross members attached to the top like previous tonneau covers I owned. I should have done more research before purchasing. My biggest complaint is locking the rear of tonneau to rails. It takes tremendous effort to get in locked position. Once locked, the rear end of rails flair up exposing inside of cargo to the elements. Cant get a clamp any farther rearward due to the plastic cargo protector. The tonneau is either too short or rails too long; no means of adjustment without shortening the rails.
The back pieces didn't stick other then that they look good
I've been using AT and AM for years, probably since 2012. They consistently have competitive pricing, shipping time is the best and packages arrive on time, customer service is very helpful the few times I've had to call, and overall they have a great selection. I recommend AT/AM to anyone in the aftermarket!
Ordered towing mirrors and they have exceeded my expectations. I can see SOOOOO much more than my factory mirrors. I even called my father in law and suggested he get a pair.
Good parts good deal good price thank u and God bless all America trucks store
Awesome, nice selection of products to choose from.
This black grille overlay kit completed the blacked out look I was going for with my truck. The hardest part is peeling the double sided tape. Sticks right on over the grille and has been holding strong.
Makes the grille look me with my blacked out GMC emblem as well.
Overall, the experience has been very positive. The product was shipped quickly and easy to assemble. Unfortunately, there are two spots on my cover that are bent, leaving in the area that water can leak in.
I ordered the wrong part and within an hour of just ordering you tried canceling and they tell me I can't cancel my order because it's been shipped. I've never in my life heard of an order shipping within less than a hour of ordering. They pretty much told me that I have to wait but there is no way of me canceling. This is ridiculous.
American trucks always has what I need and even with the exchange in money from Canadian to US currency. It's still cheaper. Parts are accurate and fit perfectly every time
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Amy
Ext 257
The Ranger running boards arrived in the amount of time promised. The product was in good condition and exactly as advertised. The running boards were installed by me in about an hour without any modifications required.
I would recommend this business to anyone.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
I received the wrong part and was told it was the right one which it was not. It is being sent back today for a full refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257