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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Quick shipping. Great shopping experience and quality product!
My order was messed up by the shipping address but the customer service was super nice about it
Took about 5 minutes to install. Used better tape than what was included. I was not happy with throttle response in my Ram from factory and this makes it respond how I want. I have not tried all the modes because I am loving race mode too much.
Product arrived in 2 days with free shipping on my side steps Now I am back for more products
Part arrived when expected, with proper mounting parts and instructions. Will definitely use again.
I am very pleased with my experience shopping at American Truck. Only reason I gave it 3 Stars was because the wrong part was sent to me, but once I called they will be sending the correct part. I will update as soon as I get the correct part
The heading says it all. I will definitely use American Trucks for all my performance part needs in the future.
So far so good the video help a lot. That's all I got say.
Easy to use, first order of many of the customer service remains the same or if possible gets any better!
Products were an exact fit, went on without a problem and helped stop in performance and website was very easy to navigate
I recently purchased a new 2022 F150 and have a particular look in mind when I'm done customizing it. I have purchased over $1000 in parts and decals over the last 2 months to obtain that look. Although I find some of the parts to be pricey (Good Value) the people I have dealt with have been nothing less than stellar (Great Service). Nick S has become my "Go To" guy to find parts and
Great site easy to find what you're looking for. Great sales on my specific truck
Website showed 3 day guaranteed shipping, I was supposed to receive in last Sunday, it came Wednesday instead. So it was either three days late or the website needs updated.
Had the part I wanted in stock and with fast shipping, even found a local shop for the install at a great price.
Ordered an intake ended up having broken components and didn't fit quite right. They sent out a new one and it's all good. Great place to do business
Excellent service, very polite and professional and easy to talk and listen to.
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Amy
Ext 257
The caddy seems like a great idea but it won't stay secure
The tailgate assist was easy to install
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Amy
Ext 257
Nice and simple to navigate overall experience was okay other than dealing with having to schedule the install took 2 weeks
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Ordered a rotor and brake pad combo and it showed up on time but box was open and in bad shape and my brake pads were missing. Called support and they had pads delivered next day on Sunday, thanks guys.
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257