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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Everything went well, only negative was that I wish my entire order came together instead of days apart.
I double placed the order and was called immeidatley to they rosolved and credited me bac immeidatlety!
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Amy
Ext 257
My order was received very quickly and look great on my sons truck!
Love the headlights, quick delivery, good service. I'll be shopping with you guys again soon!
Free shipping arrived quickly. Product is good quality and well designed, but still be prepared to get creative with actual install. Once installed, they look very nice. Suggestion: There was no mention in install instructions regarding roll of rubber trim sent in package. It's common sense, but check YouTube video regarding install, It will save you time and aggravation. Also, it would be better to label the flares with D/R (driver rear) and P/R (passenger rear) versus R/R and L/R. If confused, use the front flares to figure out R & L as fronts are clearly different on both sides. Good price on these too!
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Amy
Ext 257
The push pin are cheap and fragile- i need replacement
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Amy
Ext 257
Love the many items that AT has to offer. Cant wait to get my next purchase in and make my ride a one of a kind!
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Amy
Ext 257
Quick and easy. Got my part in 3 days, free shipping
AT made it easy to order,keep track of my delivery date and priced right
My order was precise and delivered in a timely manner…
Everything was exactly as stated and the covers are better than imagined. These are not universal but exact fit. A+
Great item descriptions and install videos. My orders have been delivered on time and in working order. Top notch company all the way around. Have not been disappointed with the amount they offer and the service they offer. Only online truck site I order from.
Site was easy to navigate, my questions were all answered and part was quickly processed, shipped and received
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Amy
Ext 257
It was very easy to to find what I was looking for and the American truck team always stayed in contact
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Amy
Ext 257
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Amy
Ext 257
Ordered a tonneau cover that came well packaged and very fast shipping, the door seals fit perfectly and I have no doubt the mud flaps will, too...this site will be separating my money from me again soon!
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Amy
Ext 257
Ok other than your website does not show the correct part # bulbs for the headlights I purchased.
Barry Curry
Unbelievable that this is not part of the package from the manufacturer, that said, this fits perfectly. No one will ever know it was aftermarket.
The amount of emails I received after placing my order was offensive. In order not to miss any important email about my order I ignored them; I have since requested unsubscribe. The survey still made it through.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257