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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I recently purchased a new 2022 F150 and have a particular look in mind when I'm done customizing it. I have purchased over $1000 in parts and decals over the last 2 months to obtain that look. Although I find some of the parts to be pricey (Good Value) the people I have dealt with have been nothing less than stellar (Great Service). Nick S has become my "Go To" guy to find parts and
Great site easy to find what you're looking for. Great sales on my specific truck
Website showed 3 day guaranteed shipping, I was supposed to receive in last Sunday, it came Wednesday instead. So it was either three days late or the website needs updated.
Had the part I wanted in stock and with fast shipping, even found a local shop for the install at a great price.
Ordered an intake ended up having broken components and didn't fit quite right. They sent out a new one and it's all good. Great place to do business
Excellent service, very polite and professional and easy to talk and listen to.
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Amy
Ext 257
The caddy seems like a great idea but it won't stay secure
The tailgate assist was easy to install
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Amy
Ext 257
Nice and simple to navigate overall experience was okay other than dealing with having to schedule the install took 2 weeks
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Amy
Ext 257
Ordered a rotor and brake pad combo and it showed up on time but box was open and in bad shape and my brake pads were missing. Called support and they had pads delivered next day on Sunday, thanks guys.
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Amy
Ext 257
Everything went well, only negative was that I wish my entire order came together instead of days apart.
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Amy
Ext 257
I double placed the order and was called immeidatley to they rosolved and credited me bac immeidatlety!
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Amy
Ext 257
My order was received very quickly and look great on my sons truck!
Love the headlights, quick delivery, good service. I'll be shopping with you guys again soon!
Free shipping arrived quickly. Product is good quality and well designed, but still be prepared to get creative with actual install. Once installed, they look very nice. Suggestion: There was no mention in install instructions regarding roll of rubber trim sent in package. It's common sense, but check YouTube video regarding install, It will save you time and aggravation. Also, it would be better to label the flares with D/R (driver rear) and P/R (passenger rear) versus R/R and L/R. If confused, use the front flares to figure out R & L as fronts are clearly different on both sides. Good price on these too!
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Amy
Ext 257
The push pin are cheap and fragile- i need replacement
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Amy
Ext 257
Love the many items that AT has to offer. Cant wait to get my next purchase in and make my ride a one of a kind!
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Amy
Ext 257
Quick and easy. Got my part in 3 days, free shipping
AT made it easy to order,keep track of my delivery date and priced right
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257