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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Center Passenger and Center Driver mounting hardware does not match 2018 Ram bolts as expected. Otherwise great product.
Customer support is great at helping you get the thing youve been looking for or getting more information. Thank you so much!
Was a little difficult to install but I'm not a mechanic. Only complaint is the tailpipe was to long and a 90 degree angle. Would prefer a 45. Over all sounds great and gets the job done!
I order some floor mats for my truck it said it should arrive within two or three days it came on the third day exactly on the time that it said it would be here everything was in the box so I was very happy.
I was so happy with how everything went so I decided to order some more stuff through American trucks.com
I just recently purchased an antenna and a bed liner cover for my truck on the 15th now I'm currently waiting for that to arrive they said it should be here on the 18th
Great product and would highly recommend it for someone wanting a cheap but reliable running board!
I called Crutchfield and Callie answered the phone. Callie was very helpful and knowledgeable about my wanting to buy a radio head unit for my 2008 chevrolet Silverado. She knew everything that I wanted and some things that I didn't know that I needed for my installation. She showed me pictures of everything so I would know what I was ordering. She put my order in for me. I paid for everything and shipping was free. This was a great experience for me with no hassle at all. She is very pleasant to talk to and is a great asset to your company. Thank you for everything.
What can I say about my recent 2013 F150 step bumper purchase...it arrived in just 2 days, went on easily, fit like a glove, and looks fantastic. Both the product and the service were great.
Easy shopping, no hassle, great prices, great products, no better place than american trucks
Shipping was really quick. The only complaint I have was when researching the website for decals not much description or pictures given. I did use the chat for any questions I had and that's when I decided to go ahead with my purchase.
I tried to buy an item and the computer automatically selected the wrong size. Talking to customer service she said she would put the item on hold and it wouldn't send when I called back the other customer service agent said it did send. So she lied, so I called back to get a return started and after talking with another customer service agent he hung up in my face will never buy from here again.
Nothing but easy! I never had a single problem. Every order I've ever made has been quick and painless, nothing ever damaged, never anything missing, and everything was always right. AT has definitely helped me make my ram Mine.
I love the selection, my only complaint is that You don't have my Paint color because it "isn't popular with your site."
Great service my package was shipped and delivered very fast
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Amy
Ext. 257
Received part fast. Unfortunately, I ordered the incorrect part
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I look forward to hearing from you.
Amy
Ext. 257
Shipped so fast that when the package arrived I didn't realize what it was...perfect
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If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext. 257
I received the under seat storage bin and so far I am highly satisfied. It fits perfectly and looks great_like it was part of the seat from the factory.
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If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext. 257
Great experience it arrived on time and was easy to install.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext. 257