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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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With this order things were good. The product was what i wanted the quality was great
Great just needed a little modification put well worth it for the price and quality
The caliper cover front did not work me 2022 Silverado ZR2. I had to take bottom casing off. A bit disappointing I think you need to advise caliber cover needs modification and you will have exposed cover components on your front calibers with the RC covers
Good product all around. Easy install. Thank you again fast shipping is great
Never disappointed when shopping with you. Shipping always fast. My goto website for mine and my sons rams.
I needed to get some valve stems with TPMS for a new set of wheels and tires I purchased for my 2020 F-150. They installed with ease, have a good fitment and look nice with the wheels. Customer service was great and on the ball. I am not sure if they are just great at what they do or other companies are just ho-hum. Either way, this company always provides great service and have good products they sell.
I ordered my tool box on Monday and it was delivered on Wednesday! Amazing fast service!
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Quick and great prices fast delivery parts in stock no wait time
Always have what I need to upgrade my truck and good prices
From their site to the ordering process was simple and easy to navigate. Quality products and good pricing
The product Arrived quick as expected no problems. Thanks
I bought stuff. You sent it. Please stop contacting me for affirmation.
Good job the package was on time and the box was in good shape
I had a problem with a wiring harness on my new tail lights. Contacted American Trucks and they fixed me right up. At no cost. Excellent service. Andrew in customer service was great.
Product is very good quality. Received well packaged and very timely. Customer service was also great. No complaints what so ever.
Always room for improvment! But withat said can not rate this product till I get home, I'm at work will not be home till 24th. At that time I will see my truck for 2nd time since purchased... Then I will install your product and give it a proper review... I hope it is as good as described are better so our future can continue to grow and get better.
I plan setting my truck to make it mine and geared up for my work and pleasure.
So far I am satisfied with my experience but haven't had time to install. Just got them yesterday. Very easy to order.
Quite very Excited to see the new stuff I'm sure these will be a perfect fit and a super nice aggressive look once installed.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257