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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It's an amazing experience, all recommendations on the product are great. Also is so easy to navigate through product.
I had a great experience with the website ease of verifying the part and its fit.
Great shopping experience, site has a variety of items to choose from. Shipping was fast, would definitely recommend to anyone looking for great quality and affordable pricing.
This experience was very easy and quick. Everything that I purifier to specifications. I would shop and refer because of the great customer service.
Description was very informative and web page was easy to navigate. Check out was easy via PayPal.
Price was competitive.
Fast and easy yes, just think it need thicker 3 m tape.
I have been very pleased with AT! I have ordered exhaust kit, programmer, cold air intake, oil separator and upper control arms for my Chevrolet Silverado Trail Boss from them and have been pleased with the products, price and shipping! If I decide to do any more upgrades, I'll definitely consider buying from them again!
First the positive it sounds amazing and definitely worth the money. Now the bad was not a direct fit I ended up having to expand one of the ends to fit. Was a great purchase just be prepared to possibly modify pipe.
Never had a failed fit or an issue with anything from American trucks. For MY vehicle
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Great amount of selection, fabulous ordering process, quick delivery, and A 1 product.
I had ordered this on the 16th and received it on thr 22nd. This item said free 3 day shipping, it took double that time to reach me. Also I posted photos and a review of the item and was unable to receive the "free gift" in thr mail. No info anywhere that I completed it and received the gift. Dissapointed.
Really good timing I thought it would take longer to ship and deliver an entire brake set but it was really fast it got shipped the same night I ordered it and came about 3 days later
I talked to a great salesman and he quickly set me up and I ordered my part
Customer service was helpful and my order arrived in a timely manner.
Great experience, currently looking on the website for cab lights for a 2019 chevy silverado 2500 4wd diesel
Great price, instant shipment, part was 100% as advertised
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257