On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered a Center Console Storage Tray for an 2025 GMC Sierra 1500 Denali. Price was half of the cost that the dealership wanted.
Americantrucks.com! Is awesome. Very reputable oem and aftermarket parts company. I've used them numerous times for my 2014 chevy 1500. I've since upgraded to a 2018 chevy duramax 💪 So I've ventured off to more "diesel " based companies. I was in the market for a aftermarket part that was the same price as the "other" companies. With the quickest turnaround time, including from the manufacturer. So Americantrucks.com, I'm for my diesel parts 💪
Great and fast shipping. This blow off valve make the man sound on a 3.5l. 100% will buy agian if i get my wife a 3.5
Product description and prices are accurate and fair
Melissa was great! Helpful and very aware of her products Thank u for helping us place our order
I have bought several things from y'all. As in car seat covers for my truck, window louvres, hood protector, I've just ordered fender protectors & a bed mat to help protect the floor of the bed of my truck.
I'm already in the market for suspension parts but a chance to win a finished 80's K20, let's Go!
I like the videos, the quality, the expert staff and the promptness with delivery. Returns are accepted cordially.
100% Satisfied, Great prices, Fast Shipping.
I will order again from this company.
First order went smoothly and all product arrived on time.
I am very pleased with the ordering process that your website offers! Your company has a great inventory of quality products and your website is user friendly and definitely customer oriented!
The wheels arrived quickly and as described but the lug nuts on the order have not arrived. Would like info if they are back ordered or this is just a slip up.
Excellent & exceptional service.
Service advisor hit the nail on the head!
Easy to use webpage, easy purchase! Got exactly what I was looking for at a great price!
Jumped on the call with the service, and they helped with advice to make sure it fits your car. Especially helpful for the first-timers. Just call them, it's free.
No clips to attach,
Textured I want primed only!
Darrel
Web site was easy to find what I wanted. The order showed up faster than I expected and it fit my truck perfectly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amanda,
I see your lug nuts were delivered the next day after the wheels on 9/10. If you still require assistance, please feel free to reach out to us.
Allison