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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Everything was easy and hopefully install is goes as easy.
I took a little time to insure I was ordering the right replacement Headlamps' housing. Great fit and easy to change out after watching a video on YouTube. I knew there was a how to video on American Trucks' site but I couldn't find it when I was ready to change them out. Shipping was amazingly quick.
I found the parts pretty easily and checked out & done.
DONT BUY FROM THEM! I purchased black running boards, 3 weeks later I noticed a large section of the black coating came off. I called to do an exchange, to send me another one to quickly replace that one and they refused. They are making me disassemble the whole thing, both boards, hardware and all, pay for my shipping label,(30.00) and find specific boxes, before they will send me a replacement. What a joke! Never again. Buyer beware!
Experience was great. Everything was received in good order, and very quickly. I'll be back!
Easy shopping and lots of client feedback on parts ordered. I appreciate that, it's what got me to pull the trigger. Took a little longer to install than I thought but I'm not a trained mechanic. No issues with the engine light as it took well over 2 hrs to install. Not the growl I hoped for but certainly more throttle response..
Thank you for the quick delivery. I was updated on the shipment and my package arrived in great condition. Really appreciate it.
The bull bar looks great and was easy to install and would recommend the product to anyone.
Site was easy to navigate, prices were great, and shipping was fast!
Not good.
My order was canceled twice because of your security system.
Less than a $100.00 order.
Very frustrating.
Representative was knowledgeable and courtesy and a pleasure to talk to
Fast delivery great prices easy to look up items will order again
Great timeline to getting the parts. Not sure why I'm having to write 50 characters but here we are.
I have ordered many items with American Trucks and I have been very happy with all items that I have received and installed on my trucks but there's still a lot more to get still and add to my truck if others out there want great products that are good and easy to get to make there trucks better or newer or to just upgrade to make it more personal to the owner I recommend going with American Trucks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members