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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very fast delivery and the quality of the catch can is very nice to be honest
Got my products pretty quickly. The air filter does not fit my air box very well though.
Had a little problem with check out. It took 5 tries,never was able to use promo for discount.Other than that,alls good so far.
I love this place and the customer service is very good
Unfortunately we received the wrong brackets, but that could've even been us who ordered the wrong brackets. We mounted what we could, cut the other piece and welded them together. No harm no foul! Little extra work, but it's worth it for our custom step mounts. They now sit flush with our wheels unlike most trucks with sidesteps that sit a few inches behind their wheels.
Brackets mounted as needed. Good quality product. Heavy Duty.
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Amy
EXT. 257
It's been great. Easy to use, fast, fantastic.
The shipping box was damaged more than I would have liked. I will report if there is any product after the installation on Saturday
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Amy
EXT. 257
Very pleased with quality and price. Best place to get truck upgrades!
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I hope to hear from you soon!
Amy
EXT. 257
Shipping was earlier than expected, but the fit for a 2012 Dodge was not perfect, but we made them work.
Ordered headlights and a brake light, chose standard shipping, and it was here within two days! Everything came as it said it would and was packaged well.
Muy buen producto, embona a la perfección y se ve muy bien, el servicio de delivery fue muy rápido, antes de lo que yo esperaba, muchas gracias.
Part I was looking for was easy to find at a fair price and received in a reasonable amount of time.
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I look forward to hearing from you!
Amy
EXT. 257
Return customer, will always use American Trucks for my custom orders as they deliver quality products
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Amy
EXT. 257
Great experience with customer service and product. Very happy
Delivery was fast and products are good quality and perfect fit.
The ordering process was very simple and easy to find the product you are looking for. When the product arrived, it was exactly as shown and the video showing the installation was very helpful and accurate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you would like to discuss, please feel free to reach out.
I hope to hear from you soon!
Amy
EXT. 257