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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Everything about this product is great! But on the 11-16 superdutys it's NOT a direct replacement. On the passenger side mirror there is a sensor that displays the outside temperature on the dash. Which will then throw a check engine light for ambient air temperature (P0073) and one for the ac (P0532) other then that product works great
Order my parts on a Wednesday and received them by Friday afternoon. Great quality
Good separation of what fits and what don't hope it all works I'm ordering toy for truck I don't have yet its on the way was ordered in November
I just purchased the Borla ATAK dual exhaust system for my 2015 F150. The experience was easy af and the free delivery was accurate and quick. Installation was professionally done and they sound amazing.
Everything is fine but it should be free delivery but good quality of the product
This brake kit was a perfect fit for my F150. All 4 calipers bolted on with no problem and the brakes are working great. I love the drilled/slotted rotors and with the red coating on the calipers, they look great.
Fantastic order experience and even better product. Reviews that describe fit and difficulties are misleading. I experienced a perfect fit and was able to install both rear wells in 15 minutes total. They look great too.
Easy and fast ordering process as well as quick delivery. Simple to I stall and good quality material. Looking forward to ordering with you again
Amazing website to shop on and they have everything that you are looking for to change with your trucks
Thank you for your feedback!
If you would like to discuss it, please feel free to reach out.
I look forward to hearing from you!
Amy
EXT. 257
Great website always have what I'm looking for
Great website to buy all your truck parts
From the point of purchase to delivery, it was a smooth and easy transaction. I haven't completely inventoried everything but it looked to be complete.
I bought a duffel bag to put over the car's roof. The shipping was free and fast. Great service!
I loved the tip but I had to return it because I needs at lease a 4 in to fit my tail pipe. I Soke to one of the sales personnel who surrender good professional customer service which made the return very easy.
Thank you for your feedback!
If you would like to discuss it, please feel free to reach out.
I look forward to hearing from you!
Amy
EXT. 257
It was a long wait for my seat covers considering I live in PA…. Had to check on the status of my order as I did not receive any updates. I found kind out it was being shipped from the manufacturer.
Thank you for your feedback!
If you would like to discuss it, please feel free to reach out.
I look forward to hearing from you!
Amy
EXT. 257
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Thank you for your feedback!
If you would like to discuss it, please feel free to reach out.
I look forward to hearing from you!
Amy
EXT. 257