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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It's been great. Easy to use, fast, fantastic.
The shipping box was damaged more than I would have liked. I will report if there is any product after the installation on Saturday
Very pleased with quality and price. Best place to get truck upgrades!
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Amy
EXT. 257
Shipping was earlier than expected, but the fit for a 2012 Dodge was not perfect, but we made them work.
Ordered headlights and a brake light, chose standard shipping, and it was here within two days! Everything came as it said it would and was packaged well.
Muy buen producto, embona a la perfección y se ve muy bien, el servicio de delivery fue muy rápido, antes de lo que yo esperaba, muchas gracias.
Part I was looking for was easy to find at a fair price and received in a reasonable amount of time.
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Amy
EXT. 257
Return customer, will always use American Trucks for my custom orders as they deliver quality products
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If you would like to discuss, please feel free to reach out.
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Amy
EXT. 257
Great experience with customer service and product. Very happy
Delivery was fast and products are good quality and perfect fit.
The ordering process was very simple and easy to find the product you are looking for. When the product arrived, it was exactly as shown and the video showing the installation was very helpful and accurate.
First experience with you guy's, so far so good, I chose American Truck, because of the great reviews
I have purchased many items thru American Trucks and they have all been great products with fast shipping. Best part most of the time they have install videos which really helps save money and install yourself.
The shipping did not take long to get to my house and the thing I ordered was in good condition when it got here.
I've now ordered two different times from American trucks and every time been easy, prompt and pleased with their service. Also most times I've received my items sooner than even expected. Keep up the good work
U guys have false Advertising? The only reason I ordered my wheels is because the picture U have showed a deep dish wheel! When I got mine I was very upset? That wasn't like the picture! = deep dish? I had a tire shop when I was young & I never scammed or tricked my customers? I won't be buying anything from U's again & I won't recommend U 2 my family & friends. This was supposed 2 be my DREAM WHEEL'S?
I was very happy 2 get my wheels 4 my truck. Thanx 2 Affirm.
Everything about this product is great! But on the 11-16 superdutys it's NOT a direct replacement. On the passenger side mirror there is a sensor that displays the outside temperature on the dash. Which will then throw a check engine light for ambient air temperature (P0073) and one for the ac (P0532) other then that product works great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you would like to discuss, please feel free to reach out.
I hope to hear from you soon!
Amy
EXT. 257