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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Quick and easy shopping and checkout with a great website.
Seems to be sturdy, and durable. Easy 10 minute install. Works with the bed liner. Will see how it holds in the long run.
I've been ordering product from American trucks for over 10 years and my product always have been the right size. The right product. Think American trucks for everything
Our product was immediately shipped and received in less than a week. Great service.
Tool box was damaged but they took care of the problem so I'm very happy with American trucks wish every company was like that.
AT has a good selection of add-on accessories for your truck build.
Website is easy to navigate.
Let's get building!
Quality was way beyond what I expected for the price, I was nervous I would end up sending them back but they were better than I imagined! Easy install also!
No email sent regarding my order. This survey is the first email I received
Was just as described... and very simple installation... pleasure to do business with.
After searching several sites that will work for my vehicle I'm very happy with the fit and finish!
The part I ordered got to me fast which is great. I did not receive any emails giving me a shipping number so I could follow delivery and be at home when it was expected.
Everything was awesome good price, quick i really want to use you guys again but i am still dealing with 1 of 2 issues. Tire sensors have not been able to sync purchased new sensors and sensor trainer with the tires and rims and it does not work like they are not installed still driving around with the tire pressure warning every time i start my truck. Also when received the tires one of the set of weights 4 of 6 weights was stuck to the box after they were installed there was vibration wich let me to spending 80$ getting them all re weighted and rebalanced just to be done with it and have confidence it was done right. So that is my hold to getting anything else.
Was just what I expected. Fits good and looks good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members