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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered on Wednesday received it on that same Friday! Easy to install! & slick look!
Overall good experience. Easy order and quick delivery. Items bought fit perfectly and good quality. Will order from here again
Great product and fast delivery. Quality instructions
They arrived early which is always amazing. After putting them on and driving around for a while I am absolutely in love with how my truck looks and feels going down the road. Very good product for the price
Shopping was quick and easy, and received my items just in time!
Good
Gracias por estar al.pendiente para recivir mi pedido y ayudar a darle seguimiento gracias.
Site very easy to navigate when searching for through all the options and then purchasing screen straight forward
My order was shipped in a timely manner. Thank you so much, I appreciate it!
Ordered on 16th on 26th still had no idea when rims might be available or when they might ship. Gave me a 20 dollar voucher that I'll never use. They knew there were supply issues but never informed me until I'm contacting them several times asking when the tracking info is coming out as the lugnuts were already delivered but I have no rims for them. Place is a JOKE! DO NOT ORDER FROM THESE PEOPLE THEY WILL TAKE YOUR MONEY JUST FINE BUT NEVER DELIVER WHAT YOU ORDERED OR EVEN LET YOU KNOW AT TIME OF ORDER THERE MIGHT BE A MONTH DELAY?
I apologize for your experience.
I have reviewed your order and I see you were
In touch with our customer service.
If you have any questions- please let me know.
Amy
EXT 1257
Ordered middle rear window American Flag decal for '22 Super Duty. The window is 14" x 11". The decal I received was 16 x 16. If I trim to fit, I'm not getting all 50 stars and 13 stripes.
I am sorry to hear that.
If you need assistance with this or have any
Questions, please contact our customer service.
We are happy to help.
Amy
EXT 1257
Easy to navigate and to order. Received order in just a couple of days. Overall great experience
Good product worked as describe, easy install. No vibration
The only real issue I had was deciding on which running board/step bar to purchase. Once that was done, the purchase was quick and easy. Shipping was incredibly quick, arriving on time and in food condition. Installation was easy as mounting bolts were already installed on my truck.
A good experience overall. Will definitely be ordering other products from American Trucks.
Very easy and videos of install were very helpful. Website was easy to navigate. Gave me multiple options of thing I may need or better options of things I wanted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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If you have any questions, please let us know.
Amy
EXT 1257