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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Used you site in the past, just decided to up grade my cold air on my truck to get it to breath better,site is easy to search.
Purchase was quick and easy. The installation was even faster.
Exactly as described!
Received in 2 days - would buy again rom this establishment
I was super surprised that my part arrived 2 weeks ahead of schedule. Had scheduled to have service done on my truck and when part arrived early, they also installed it and all is good.
Ordered with Sunday delivery. Item was delivered Wednesday.
Excellent customer service. Got sent the wrong item but they fixed it right away with no issues.
Item described a "open box" some scratches and staining. However, they appear to be in perfect condition. Very happy with the purchase.
I am sorry to hear that.
I have reviewed your order and left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
First time ordering fast and easy and happy about the open box prices
Easy shopping, fast shipping, parts were perfect fit.
Packaging was great and delivery was fast definitely recommend
When I was order dirtbike parts back before covid I always received stickers and a calendar.
Can I get a calendar next order?
If it all comes out as nice as the interaction to order it has been it's going to be great
Quick and easy install on my 2022 gmc sierra 1500. They say it takes about an hour but only took me like 20 minutes.
They guarantee that the parts will fit my truck that's what I like about
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear about your experience.
I see you have contacted our customer service.
If you have any other questions, please let me know.
I would be happy to speak with you about it.
Amy
EXT 1257