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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Good quality parts. I am able to add more to my truck with out blowing a fortune..
Fast shipping and fast delivery. Highly recommended
Always fast. Provide great communication. Have bought from them twice now. Definitely will in the future.
Awesome super fast delivery! Parts came way quicker then expected..
Taillights are as described, should've included reverse light bulbs since they different than stock.
Everything came in at a good time, easy to buy, everything was there except I had an issues with a hose and had to make custom adjustments
These make such a huge difference in making my truck look better. Not difficult at all to install with another set of hands.
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Excellent as always with everything from the front end to the rear. I've also recommended a friend to shop with AT.
He's very happy that he did.
The products are excellent, the cost is perfect, on specific items. The process on the app is easy,and the delivery time I'd quick
I was pleased with the availability, ordering and customer service.
I received my exhaust a lot quicker than I thought I would. Haven't had a chance to install it yet but I will keep you posted.
Easy ordering, quick delivery, everything was there that I needed! Can't wait to order more from American Trucks!
Tracking showed it was delivered a couple days ago, but only arrived today…better than never though!
Easy and quick shopping! Products arrived earlier than expected and were highly rated Products.
Super easy to put on my truck. Had both sides done in around half an hour. Looks great! Super fast shipping. Everything supplied. Will buy from again in future. Highly recommended.
I ordered a set of tail light shades for my Silverado they was supposed to be here July 3 it is currently July 5 and I have not revived my parts
I purchased the rocker panel cards for my 2020 Chevy Silverado Crew Cab and the fit was perfect. No modifications needed to get them installed. I definitely recommend them if you're looking for great protection from whatever bounces up off the road or everyday wear and tear.
Worst company ever, I just bought a hood, paid 200 for shipping, received the hood damaged and they want me to pay for the return
I am very sorry to hear that your hood was damaged.
I have reviewed your order and
If you would like to discuss your experience or have any questions
About this- I would be happy to speak with you about it.
Amy
EXT 1257
Not much to say but, excellent products, good delivery, and customer service is outstanding!
Very pleased with my purchase of the lift kit. Will continue to buy from this company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I see you have spoken with our customer service.
If you have any questions, please let me know.
Amy
EXT 1257