On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy to install, no major issues fits really nice and makes the truck look great!
I will like to send back and order the right ones. Can we do that or not.
Quick delivery, exactly as described online. Looking forward to doing more business with American Trucks in the future!
Thank for having the most perfect looking and fitting mud flaps for my 2002 F-150 XL 4x4. Kinda as they say, put he "icing on the cake"...
Thank you!
Came in on time. Installed fairly easily. The clips didnt want to work on the battery box, so i just used the nuts instead. Works well!
Happy with purchase process….just installed on truck and we will see how it affects performance in the next month
My flange for the rear section exhaust was moved back a little when the dpf got removed and a new pipe welded in, so that made getting the new tailpipe section hard to get in the rubber mounts, but it was doable.
Order was delivered quick easy to install. The only hard part was the spring with the dog lamps was a pain getting it in!
Ordered a new ac dual zone control. Mine was blowing hot on driver's side but cold on passenger. Swapped new one and followed procedure. Works like a charm now.
I received the catalog in the mail and ordered my part on line thru your website.
Item as described. Fast shipping and the installation video was very helpful. I would buy from this site again
Always have just what I need for my trucks! Great quality parts at a really good price! And customer service that is unmatched! Please keep up the great work!
I bought some shocks with the impression you got 2 shocks and come to find out you get 1 who buys 1 shock the prob is is there is 2 shocks displayed so i understood it as you get 2 its not really your fault but i wish it would have been more obvious you get 1 shock
Easy to install, fit perfectly and was delivered quickly. Will be buying more parts through them.
It was an overall great experience. Easy ordering and came in a timely manner.
This was my first time purchasing from American Trucks and I must say that I wish I had found them sooner. The transaction was flawless and the parts arrived quickly. Installation was a breeze as well.
I ordered rim and tire package with free Mount and balance. No issues so far and the wheels look great. Packages were a little beat up when they arrived.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
If you have any questions about open box items
Or need assistance- Our customer service is happy to
Help.
Amy
EXT 1257