On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I will buy again and recommend to everyone like to modify their truck
Great experience and look forward to buying again! Great prices, fast shipping, and a variety of great products
Ordering was simple. Item arrived quickly. I've had these mats before in a different truck(same make, model, color). Love them
Received everything in great condition and in only two days! Highly recommend!
Great service, when i ordered them I received an email as to when they would arrive and that's the day they arrived.
After shopping around for days and days and buying these exact bumpers from another company, it took them 3 1/2 weeks and I had to eventually cancel my order. Ordered through American trucks came within a week thank you guys.
I got what I expected when I expected it. I'll definitely purchase more accessories in the future.
I haven't installed my leveling kit yet on my 01 f150 but finding the kit on the website was easy and shipping was fast. I'm looking forward to seeing the results.
Arrived quickly and well packaged. No problems so far.
I am sorry to hear that. I took a look at your order and
I have left you a voicemail.
If you have any questions please let me know.
Amy
EXT 1257
I have a 2019 Chevy Silverado Legacy, 15 DL, and that particular model had three size cab styles, they sent me the wrong size for my truck.
I cannot send it back because I damaged one trying to put the thing on. I'll just have to suck up the '$94.00 I spent, and maybe try again.
Order brackets for my truck was at my door 3 days later
Order was efficient, Payment was the same and delivery was very good. Products look great on my 2010 F-150 Truck with over ******* miles on it.
Love the search by year, make and model feature. Wish shipping companies would care a little more.
Easy buying experience - was quick to locate the part I needed, good communications through the process, shipped on time, and arrived quicker than expected
Very good service received on time. I will be doing alot more business with people that I can rely on to the service I needed.
Vey happy with the products. All the items are good quality and look good. The shipping was fast and all the parts arrived undamaged.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am glad you are happy with your mats!
If you have any questions, please let me know.
Amy
EXT 1257