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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Shipping was fast and effective. Haven't put pets in yet waiting for more
Install shock on my ram tailgate, no longer have to hold it or worry about it slamming down
You need to let people know when items are shipped and a tracking number!
Find the perfect fit for your truck. Huge selection of products. Super fast shipping!
Well packaged and seem to be very well built. Once installed, I'll follow up with ride quality. I was very pleased with these on my 08 SWB so had to grab some for the 01.
The mirror is great. Very sturdy and hooks seamlessly onto the old metal backing. WORKS WELL!
Great phone support from John, and order processing online was smooth
Light doesn't work, didn't have a hold to insert the wire. Waste of money.
I am so sorry to hear that.
I have left you a voicemail after I reviewed your order.
If you have any questions- Please let me know.
Amy
EXT 1257
Ordered the PowerStop Z36 Extreme Truck and Tow 6-Lug Brake Rotor and Pad Kit for my GMC Sierra SLT & AT shipped it free & quick. Great service & an outstanding kit. I'd expected good drilled rotors, pads & clips. So I got more than I expected with the Z36 rotors, they're heavy, high quality directional slotted & drilled rotors & they're labeled so its easy to distinguish the side they're supposed to installed on. Ultimately I am impressed with everything in the Z36 kit, from the drilled & slotted directional rotors, right down to the smaller details, like labels on the rotors and brake pad hardware kits with clips & caliper bushings.
It was harder for me to do it myself but it got done.
Be careful looking at this site and think twice before you give them your email. 4 or 5 emails every day. Today it was 5 in 2½ hours, 8 total today. There comes a point when you have to unsubscribe. When I called in they said sorry we hear this all the time then hung up on me.
I am very sorry to hear about your experience.
To stop receiving emails- scroll to the bottom of the email
And click "unsubscribe"
If you would like to speak to me about this, I would be happy to
Assist you.
Amy
EXT 1257
Thought I had ordered a steel hood but got fiberglass instead. Otherwise, fast shipping and site was easy to maneuver. I would have put some shipping peanuts in the box other than just bubble wrap.
Looks awesome and went on easy. Great company good products
Great product selection and pricing. Unit does all as advertised
Jay from Pennsylvania was absolutely amazing with working me through what tires are going to be best for my needs. I could not say anything better about
Fast. Accurate. Service with a. Plug and play parts make assembly a breeze. Put on the headlights and taillights and third brake light and running boards myself. Basic tools needed and watch a how to video from YouTube. Thank you American Trucks.
Shipped super quick and the product was great! Easy install and trucks sounds great. Would recommend American Trucks to anyone!
Fast shipping, great quality, I really recommend their products
Very helpful and knowledgeable would shop here again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me!
If you have any other questions-
Please let me know.
Amy
EXT 1257