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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Arrived on time. Went on nice and looks cool! Now to see how it rides.
All American Automotive did an outstanding job swapping out my running boards with the new one, hired by Install Connect. They went the extra mile in helping us out when our backup car began overheating.
Great product. The video helped. Easy install! And my truck looks great!
Simple, fast and best prices, definitely going back
The shipping was on point. The quility of the product is amazing heavy duty type material well please.im gonna order a set for the froint too.
The website is very thorough in regards to if the part selected fits your vehicle. I like the free shipping and the timeliness is impeccable. I typically shop the prices as we all want to save a buck when it comes to our trucks and American Trucks is quite competitive plus free shipping.
Ordered running boards, came fast and look great, also ordered a tonneau cover it also came fast and looks great, very good quality.
Came in excellent packaging and is well made. Should last and help keep my truck looking clean and neat.
Installed on a 21 f150 3.5
Super simple installation had to bore out a hole on the battery box. Stop smoke when first started
Stay away from this item. Just two picies of plastic. Not worth of $ 50.00.
Order parts said on the website to arrive Sunday. Ended up Tuesday other part didn't arrive on Wednesday. It messes up my schedule machine
Easy, fast, and painless. The items were at my doorstep in no time. All items fit my truck perfectly. Super happy with service.
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257
Box was damaged significantly and product with damage. Should be work but have tried install yet.
Great product
I enjoy shopping with you guys. I will be back often to shop for my truck.
Definitely happy with the way these headlights look on my truck definitely brought the front end into this century. Will have to get the tail light to finish the look.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


I am sorry to hear that.
I have reviewed your order and I see that your items
Have been delivered.
If you have any questions-
Please let me know.
Amy
EXT 1257