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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Easy to find stuff, a big selection, good quality. Fast delivery. Thank you
As soon as I got it, I couldn't use it cause I need to update it I need directions didn't tell me how
Fast, accurate, very clear description with items on display. Can't go wrong. Highly recommend this store. Very honest.
I have a 2023 F250. On your website, told me that this safe would fit in my console, it did not. Send it back, had another one delivered to me today. It was the same number that I sent back before.
Call customer service.
And told me that was for a F-150. After I talk to ya'll the day I sent the first one back. And told the person that it said F- 150 on the box.
And you still shipped out the same one. Set the second one back today. Hopefully, I'll get the right one. And they one that was delivered today, the box was open. You have pictures of the one I sent today. And want to box look like when it was delivered.
I am very sorry to hear about your experience with this.
I see that our customer service has assisted you.
If you have any other questions please let me know.
I would be happy to help.
Amy
EXT 1257
Just look up what you need and they'll show you it, or they'll show you a better item.
Quick delivery and everything fit my 2012 F150 FX4 perfectly. Look great and perform excellently. Pads even came with a grease packet to lube the pad yokes and replaceable clips.
Full ceramic pads have a different pedal feel than my last semi metallic pads. But the performance is excellent.
Highly recommend.
I ordered husky liners for my rear wheel wells and they went is flawlessly. Also did the open box purchase which is the route I will go on anything I can.
I'm totally stoked with the Pedal Commander! It took me less than 5 minutes to install, and I had my 2019 F150 back on the road for a test drive. What a difference! A little pressure on the pedal and I'm accelerating with a snap out of stops, or even at highway speeds. Sport+ mode is aggressive and fun, but my daily driving is in Sport. Removes the lag from the electronic gas pedal completely, making this a game changer.
Very fast delivery and very nice sturdy bumper. Very pleased!
Order was a breeze and recieved Mt items in a fast a timely manner. Communication was great. BUT... I recieved the wrong lug nuts which isn't a big deal but it also kinda is, then I was told by my local shop that the rim adapters wont work due to the center cap for the rim which should be listed for compatibility on the site to begin with, then the tpms sensors went out day 2 on the truck tried to relearn them and is not finding a sensor now.
I am so sorry to hear that.
Please feel free to reach out to our customer service if
You have any questions or if you need assistance.
Amy
EXT 1257
Fast shipping pretty easy install straight forward
Its good but wish it has more for street trucks, dont really care for lifted trucks.
Need more wheels for street trucks that is lower.
Site said $10 coupon on first orders if I sign up for e-mails — never received the coupon and now get spammed daily with offers. Site also said free 2 to 3-day shipping on orders over $119 — my order exceeded that, and, 10 days later, still has not shipped. Disappointing. The site seemed to have a lot of interesting products to upgrade my truck, but after this experience, I doubt I'll try again. Hopefully, I'll be able to cancel for a full refund. Giving it two stars because when I was inquired via e-mail about the order, someone did respond — but only to say it's supposed to ship direct from supplier.
The choices for the 2011-2016 F250 mirrors could have been organized better. It should have been organized by price and or features. It made it confusing to purchase the correct one. But I figured it out
Easy to order. Product arrives quickly. Easy install and they look great. Wonderful upgrade.
Easy to order from website and they told me that i could get an open box for almost half price with a few scuff marks on it. I took that option and they were correct in that it had a few scuff marks but nothing really noticeable so it was a pleasant thing to have them suggest that option for me. Thanks
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


I am very sorry to hear that.
Please contact our customer service if you have any
Questions or if you would like assistance with your tuner.
Amy
EXT 1257