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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Modern day truck rail or bed caps are polymer's. The Bed cover hardware is polymer (plastic). You cannot clamp hard onto flexible polymer caps. So, you never can "trust" that the mounting solution is a good one for high speeds. My only option is to CUT my OEM caps to allow a solid clamping surface. I'm NOT thrilled about that at all! Also, The cap I purchased is a little big in a couple of areas. Spending the extra $50 on the RAM version might have been a wiser choice for sizing. But would STILL require cutting the OEM rail caps on each side. Bummer.
I was pleased with the fast delivery experience
This was my first purchase from American Trucks
Item was in stock and got an email that my order shipped the same day
It has made a big difference in my 2017 Ram 1500. Better throttle response and noticeable difference in torque.
Have all parts and pieces delivered in the full order to avoid having to wait on missing parts.
I am so sorry to hear that.
I have left you a voicemail to let
You know the missing item shipped out to you.
If you have any questions-
Please let me know.
Amy
EXT 1257
It was good item just came broken and with no protection inside the box._.
Awesome experience with this website I have found everything and more I need
Descriptions are helpful and I've found a ton of stuff to make my truck look cleaner and better
Excellent bon choix pour commander des pièces, je reçois toujours mes pièces très rapidement,
I got very good customer support. After I submitted all of the requirements, I got a very quick response.
I am happy to hear that.
Please let me know if you have any questions.
Thank you!
Amy
EXT 1257
Removing speed limiter seemed to have waken up my truck a bit. DOD disabled Is the best part, fuel mpg went up drastically according to my cluster. Super happy with my purchase!
Ordering the piece was easy I just wish I did not have to pay for shipping being that I am a long time customer and order things from time to time
Website was easy to navigate and find exactly what I was looking for on a customer's vehicle. I received the part needed a few days after ordering and they came exactly as advertised.
Fast shipping. Items I ordered were as described and of the quality I expected. Will be ordering more from these guys in the future.
Always has some good deals going on super honest/reliable.
Ordered mud flaps for truck. They arrive quickly and were easy to install. Will look to order other products for my truck.
Always a great experience and fast delivery, I look forward to ordering many other items in the future. Great products at a great price
Easy to find stuff, a big selection, good quality. Fast delivery. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
I see that you have contacted our customer service about this
And have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257