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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I like how the online ordering is set up. Easy to use and make a purchase. I purchased a drilled and slotted brake upgrade kit for the front of my silverado. Parts arrived on time in good shape. Everything fit great and is working amazing. Thanks for you great service!
Had the parts I wanted and shipped them quickly. Definitely use them again.
This order was GREAT ordered on the 16th received it on the 23rd delivered by USPS. Can't say much for the order on the 12th that still has not arrived shipped by FedEx here it is the 23rd no sign of it at all!
Great experience pictures could have a couple different angles of parts looking to purchase
I saved 100$ per tire because AT has so many ways to save money (bundle deals, discounts and open box pricing). The BFG KO2s were delivered a day early and are exactly what I expected.
I read and watch a few reviews about this tune, but I'll tell you you have to feel it to believe it. My truck has 35x13.50 20's, and after installing this tune you can't tell the difference. I love it!
Loved how easy it was to find the correct part and fit for our truck.
Fits my 2018 Ram Rebel perfectly. I used all four screws in the console. Don't plan on ever removing it.
The package was delivered to the neighbor. Not your fault.
So cool you are open on Sunday got rear brakes done 2003 dodge ram 1500 3.7l needlessly to say it's rusted mess but it a keeper no truck payments thanks for all the help and parts
Does not fit truck despite site/product says it does. Either this one was used and or damaged because part does not fit truck. Brackets would have to be completely customized in order to get it to fit into place as described. And zero instructions for the light wiring
I have had nothing but good experiences ordering from American Trucks. Very timely shipping! Thank you.
Ordered new headlights and taillights for my 2018 Ram 2500.
Order arrived on time and the lights were in perfect condition.
At one point I had to call for support, and the person helping me sort it out was kind and resolved my issue. My go-to online auto and truck parts!
Thank you AT
The radiator I ordered was supposed to be delivered October 17th and it still has not been shipped and is October 22nd
I am very sorry to hear that.
I see that you have spoken with our customer service
And have been assisted.
I have also tried to reach out to you over the phone.
Please let me know if you have any questions.
Amy
EXT 1257
Love the product it came on time love how my truck sit leveled now thanks guys
Nice part selection and great prices. Easy to navigate website.
Spoke with John at A T very helpful. I haven't received my return email John said I'd get. My fault ordered wrong part. I spoke with two men both super nice. Thank you
Shipping was lightning fast and quality is amazing
Bought a new cat back for my 2018 Tahoe and it was an easy buying experience. Ordered and got it within the week.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I have reviewed your order and I see that you have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257