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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I use American Trucks whenever I'm in the market for parts and or accessories for both my trucks. Always able to find products at competitive prices and they stand behind each sale.
Thanks for RESEARCHING MY PREVIOUS ORDER. I hit a work mirror on another vehicle. So i had to get another mirror from a salvage yard. So i needed ur help in finding the EXACT MIRROR COVER FROM THE PREVIOUS ORDER. THANKS🙂👍
First time ever shopping here and I will be back to purchase more. I have not yet received my suspension upgrades but I'm very excited due to the fact the existing reviews did not disappoint. Thank you American trucks for being my new found favorite website
I recently purchased steps for a GMC 1 ton regular cab and now I am purchasing steps for a Chevy half ton double cab. I have searched everywhere to find some kind of discount coupons and I cannot find anything so I guess I'm just gonna have to pay full price.?
Purchased a front bumper for 2021 RAM, and tow hooks. Looks great. Installed on white RAM. Just purchased a dark smoke bug deflector, hoping the color will look nice with the black bumper on the white truck.
Ordered a replacement mirror for passenger side and received driver's side mirror.With a hole in the box that the corner of the mirror tried to jump out.Then the mirror tool a direct hit to the turn signal in the corner with a chip of plastic missing from it.Left or Right it's going to the garbage God.Some beach!.
I've ordered a lot of aftermarket parts for my truck, everything I've got has been good quality, and decent prices, I get lots of compliments on my truck
Lots of great upgrades to choose from, they also offer the affirm option to pay which also helps, I've ordered lots of upgrades for my 2020 f 150, I've received everything quickly and undamaged, they will continue to get my business and my referrals!
So far what I have ordered now and in the past have been of good quality parts. Delivery has always been quick. Items received have been packaged well. So far I I would do business with this company again.
American Trucks Shipping was fast, this is who i am rating a 4star. The product was not a good fit however. Gaps between the fender walls and the Flare, rating a 3star. I think the flare was warpped or something, Probably going to order Bushwaker now. Cost more but a good fit.
Shipping was next day but the wrong item was sent. Had to return the item than buy it agian and wasnt even able to pick it up same even though i was told i could. Only found out after driving an hour to the warehouse.
Tons of items, high quality and always a discount to be had. 3 day FedEx shipping, free in my case. Bought a few items for my 21 F150 from American since 2022 always excellent service
Recently bought a truck bed cover- they made it super easy and convenient during the ordering process. The website made it easy to ensure proper fitment of the product
I'm only on my fourth purchase but I am very pleased with the ease of buying and shipping is spot on. They do what they say they'll do. Very pleased.
I have ordered from American Trucks multiple times, and each experience has been nothing short of exceptional. Their selection is vast, offering high-quality parts that fit perfectly every time. The ordering process is straightforward and user-friendly, making it easy to find exactly what I need quickly. Shipping is always prompt, and the packages arrive well-protected and in excellent condition. What truly sets this company apart is their outstanding customer service — they are friendly, knowledgeable, and genuinely committed to ensuring customer satisfaction. Their expert advice has helped me troubleshoot issues efficiently, saving me time and money. I can't recommend this supplier enough for anyone in need of reliable, top-notch auto parts and outstanding support. I'll definitely continue to shop here for all my automotive needs! ---
I love the fact that the site saves your truck info and lets you know what fits and what doesn't. And if you have any questions there is someone there to answer them.
Made a purchase and money pulled from bank account. No email or confirmation email. Called customer service and was told they have no record of my purchase. So I'm ordering again, this time I'm having to use purchase power. Same exact price as before.
Hey Michael,
I'm sorry that you did not receive any confirmation for your original purchase of the American Flag Tailgate Badge. I'm not sure who you spoke to within customer service or why they could not locate your original order. It is possible there was a delay in the system, but either way, that original order was placed. It appears that your email was incorrect, which is why you did not receive any email communication. I left you a voicemail advising that we can set up a return, and I have merged your accounts. In the meantime, if you need anything else, please feel free to let us know.
Allison
I've liked the products I've ordered one thermal bypass didn't fit even though it said it would. I've had 2 $20 vouchers and both times it never would let use them lots of research and time wasted. Alright experience overall have some cool things to choose from
So I bought the amp trader h truck bed step for $329.99 and installed it myself. First off problem with joining two metal halves the holes don't line up. I had to put both pieces into my vice and bend them together to get bolt holes to align. All good after that but finish product slants to left a bit at rear. Solid but could have had better quality control
So far everything has gone good. I haven't received the product yet. But everything is going like I've been told so far. Really looking foward to getting my new exhaust and putting it on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Joshua,
I'm so sorry that the wrong item was shipped and delivered to you. I also apologize for the delay in picking up the replacement order; this is certainly not a good experience and not the level of service we wish to provide. I have followed up on the cancellation request and will keep an eye on this for you to ensure you receive your refund. I apologize again, and if there is anything else we can assist you with, please let us know!
Allison