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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Simple to find what you are looking for, I will check their site when I am looking for other items.
One top piece was busted in transit. A little clip on the top of the cap in the back. How do I replace it?
Sent lots of updates throughout the shipping process letting me know where my package was and when I could expect it
Nice experience with American Trucks, order arrived on the day it was supposed to and no issues with the running boards I ordered. Would order from them again.
Fast delivery time and lols good on the truck still has a slight rake to the truck but am happy with the results
Great customer service here at AmericanTrucks.com! I initially placed my order, and realized I had made a mistake on fitment, contacted their chat line and had the mistake fixed in minutes!
Also, each of my packages arrived at least 2-3 days earlier than expected.
Would 10/10 recommend them to anyone!
Experience was great! Had what I wanted and delivered in just a few days.
Dealing with American Trucks/ Muscle is always a great experience and they make sure you get what you need. Awesome people.
Been buying stuff for my trucks and mustangs for a while.
Simply excellent. This is where I make all my truck purchases.
Complete utter garbage! Might as well throw your money in garbage disposal! Been in autbody a while, these didn't fit, not even close! Never been more pas
Pissed on being ripped off!
I am very sorry to hear about your experience!
Please contact our customer service so we can
Assist you.
You can call or chat in.
Amy
EXT 1257
Order Arrived as advertised, built quality looks good!
Altho i must say, some hardware was missing, had to pick up some bolts at a local hardware store!
Top brackets seem a little flimsy, i would've preferred beefier size brackets!
But overall, good purchase, delivered as advertised, on time!
Everything was in perfect shape. Will be doing more business in the future. Fast delivery. Thanks!
The shopping was easy and the product is of great quality for my truck. Very durable and easy to clean once it gets dirty. They fit perfectly for my year and model of truck
Was pleased with pricing and very quick delivery time.
I'm not very knowledgeable and was taking a chance ordering parts and setting up installation. As it turns out I ordered two items that wouldn't work together, my mistake and the shop we set the install up them made us aware. The process was easy and automated but you do need to know what you are doing.
Thank you for your feedback.
If you have any questions-
Please feel free to reach out to our customer service.
You can call or chat in.
We are happy to help.
Amy
EXT 1257
The website is easy to use and find the exact fit for my truck. Customer service is awesome!
Super fast shipping, and great product! Would purchase again for sure
Easy to shop. Good selection. Check regularly for new items and updated products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
I tried to reach out to you over the phone to discuss this.
Please let us know if you need assistance with this and we
Would be happy to help.
Amy
EXT 1257