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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Found exactly what I was looking for. Fast and easy shopping experience.
Lots of info on the site to help with purchase decision. Item shipped very quickly
Good Experience with the purchase. This is a Christmas gift, so we haven't taken out of the box yet.
Great company good product and great service and easy to install.
Easy use and fast delivery Thank for making it a nice buying experience
Quick and easy install. Would recommend for replacement
Shipping was fast, everything was there, definitely will order from here again
I recently purchased some headlights and running boards for my 08 Ram 1500 and I'm loving the new look.
Awesome and anxious to receive my order
I did receive my order in a timely fashion but there was a giant hole in the box. I haven't looked at the product so I'm hoping it's not damaged.
Item I ordered was actually shipped from the manufacture not in stock at A/T (it wasn't listed that way). Therefore once I paid for the item A/T had to place the order with the manufacture and then I had to wait on the manufacture (3-5 working days) to ship the part.
I have had good experience With AT ordering with parts fitting right except for this time. The mud flaps did not fit exactly as described and the bug shield was a total failure on installing. The mounting hardware for the bug shield was plastic push clips on the middle section that was too short and the end clips would not hold, kept popping off ever time the hood was shut.
I order an open box special on mirrors everything came in quick and easy. Mirrors matched the images provided online. Website was user friendly had no issues on my mobile phone ordering these
Good overall, awaiting item return due to incompatibility
I am so sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257
Placing my order an verifying that if it went through. An not knowing when delivery date would be, was a little Unsettleing, of a complete transaction. But delivery, was quick, I give yall that as a plus
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257