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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Bought open box. Condition was accurate. Shipping was delayed and inaccurate tracking was given. Took a good minute to get to a human. Worked out eventually.
American Trucks is a cash register that collects your money, and doesn't stand behind the product, they blame all on the manufacture. They basically have no inventory; they are the middleman who tries to profit on you! Be aware! No customer service! It is also a 3rd party, admitting they have no authority.
I purchased wheel liners for my Ford F-350 year 2023, liners been delivered without a box and no hardware, been struggling.to get from them the hardware, but they call December 5 Christmas time, and they can't get tracking number from the manufacture they blame.
Don't buy from American Trucks, you are risking your money!
Accurate and fast service also hard to find radiator was easy.
Fast & easy. The bull bar was set up for a 20 inch led light. Its the perfect size for me.
So many parts to upgrade my truck.
Easy to order. Received but was damaged. Customer service was very helpful and issued a credit.
Bought floor mats and car seat covers. One was delivered in 24 hours. The other was delivered days before the original delivery date.
It was easy to maneuver through the website. The prices are low for great quality products and delivery was fast. I highly recommend this website for all of your truck needs.
Ordered and received item in timely and excellent manner
Quick and easy check out and fast shipping. Greatly appreciate it
Found exactly what I was looking for. Fast and easy shopping experience.
Lots of info on the site to help with purchase decision. Item shipped very quickly
Good Experience with the purchase. This is a Christmas gift, so we haven't taken out of the box yet.
Great company good product and great service and easy to install.
Easy use and fast delivery Thank for making it a nice buying experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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