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American Trucks

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.


americantrucks.com
Paoli, Pennsylvania, United States
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American Trucks Reviews Summary

The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 6 days

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47,032 reviews

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Georgia
1 review
0 helpful votes
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Ram 1500 Puddle Lights
May 7, 2024

Awesome product, quick shipping. Will be buying more stuff from y'all soon.

Date of experience: April 25, 2024
New Jersey
1 review
0 helpful votes
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New antenna
May 7, 2024

Easy and painless shopping experience and shipping was super fast and reliable

Date of experience: April 25, 2024
Pennsylvania
1 review
0 helpful votes
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Barricade Overland Rack
May 7, 2024

Great description of product and super fast shipping.

Date of experience: April 25, 2024
Texas
2 reviews
0 helpful votes
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Great service
May 7, 2024

This company has great service and shipping arrived early.

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Good
May 7, 2024

Good product, fit perfect on my Raptor and has been great since I installed them.

Date of experience: April 24, 2024
Texas
1 review
0 helpful votes
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Great deal!
May 7, 2024

Everything was great and very easy to purchase. I would recommend this website.

Date of experience: April 24, 2024
Florida
1 review
0 helpful votes
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Good business
May 7, 2024

Muy buena atención en línea me gusto hacer negocio con ustedes

Date of experience: April 24, 2024
Ohio
1 review
0 helpful votes
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Great with emails on of the bolts wouldn't fit but I think it was bumper was bent a little bit hey bolt on and worked fine. Let great

Date of experience: April 24, 2024
Support R. American Trucks Rep
over a year old

Thank you so much for your feedback and please feel free to contact us if you have any questions or
If you would like assistance with your Lower Bumper Grille Insert.
I would be happy to speak with you about your experience.

Amy
EXT 1257

South Carolina
1 review
0 helpful votes
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F150 belltech 3/4 drop
May 7, 2024

American truck had an open box deal on the lowering kit. I was a little reluctant at first. They had good pics of what was in the box. Everything looked to be there. It was almost half price so I ordered it. I recieved it three days from the time I ordered it. I opened the box. Everything was there in perfect shape. Still packaged nicely. Happy with the deal I got and still got a brand new kit. Definately a great experience and great company to deal with.

Date of experience: April 24, 2024
Vermont
1 review
0 helpful votes
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I ordered rims based on the picture that was on the website I didn't notice the description written of the rims was different from the picture.

Date of experience: April 24, 2024
Support R. American Trucks Rep
over a year old

I am so sorry to hear that. Thank you for reaching out with your feedback.
If you have any questions about an item please feel free to contact us.
We would be happy to review the item with you and answer any questions that you may have.

Amy
EXT 1257

Texas
1 review
0 helpful votes
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Good description
May 7, 2024

Item was exactly as described. Pics are accurate and not misleading. Order was processed and shipped very quickly. I am very happy with what I received!

Date of experience: April 24, 2024
Pennsylvania
1 review
0 helpful votes
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Wrong bulbs
May 7, 2024

Gave me wrong bulbs realized to late but just as good bulbs

Date of experience: April 24, 2024
New York
1 review
0 helpful votes
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Chevy hood decal
May 7, 2024

I was a little nervous my decal came in creased,talked to support and we decided to try it all went great. Nice support!

Date of experience: April 24, 2024
New Jersey
1 review
0 helpful votes
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Seat covers
May 7, 2024

Seat covers were easy to install and looked great!

Date of experience: April 24, 2024
Colorado
1 review
0 helpful votes
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I bought a replacement for my spare tire kit for my Silverado. At the price I paid I would have thought I was getting something more like OEM and not something made in China. I guess everything is made there now.

Date of experience: April 24, 2024
Texas
1 review
0 helpful votes
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Throttle body spacer
May 7, 2024
Updated review

10 minute install. Easy. Noticed it gets off the line a little better, that's about it.

Date of experience: April 24, 2024

Always easy to search and buy what I want
September 8, 2023
Previous review

Always easy to search and buy what I want. Thanks

Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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Great Product!
May 7, 2024

Simple but not that easy to install. Screws can be easily overtightened - suggest more stable fasteners for attaching to hood.

Date of experience: April 24, 2024
New Jersey
1 review
0 helpful votes
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I purchased this Tonneau cover based on a recommendation. IT seemed a little pricey, but I made the purchase anyway. WELL... I've only had it a few days and I think it was well worth the cost. It was well packaged. Easy to Install, IT looks great on my truck. It feel heavy duty and I need things that will stand the test of time and I think this will!

Date of experience: April 24, 2024
New York
1 review
0 helpful votes
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RAM floor mats
May 7, 2024

Floor mats received in a timely manner and it perfect shape. Also fit my 2017 RAM truck perfectly.

Date of experience: April 24, 2024
Colorado
1 review
0 helpful votes
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Fits perfect. Does sit over top of the Ram floor mats, but that fine. I like it!

Date of experience: April 24, 2024