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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Most everything was delivered earlier than projected. There was always emails with updates on tracking and delivery. Great experience.
I broke the tail light on my truck dealer wanted $300 for a tail light. I got one from you for only 64 bucks good quality and fast service. Thank you.
Buying experience was good and product was what was expected.
Smooth process & even got exactly what I thought I was getting. Lol
Took my wife and me about 3 hours in the driveway on a Saturday morning
What a pleasure, I was on the website and had a question. Simply clicked on Chat and all of my questions were answered quickly and professionally. Dylin provided his cell number to further assist me with the part I needed, and he took care of the order fast for me.
Was excited to get my bug guard, but instead a tiny little box was waiting for me. Smoked tail light covers for a truck I don't have… yeah it's been one full day and all I've got or heard is this review..
Website was easy to navigate and ability to find what I was looking for was great.
Really well built and coated highly recommend if you wanna give your truck that aggressive sound
It was great and easy to get what i was looking for
I highly recommend this company and this product. Other vendors didn't even come close to the help and support that I received. Steps went on with ease, and fit perfect
I received my step bars and they are sharp. Ordering was a breeze and delivery was fast and friendly. I can't wait to get them on the beast. Video and pictures coming soon!
Honestly I was amazed that the running boards I was searching for were priced well, in stock and delivered to my door in less than 48 hours.
This company seems to know what they're doing.
I ordered they informed me well I received great values
I had a great experience shopping on American Trucks
Happy with the ease of purchase and price (From Canada), not happy with how product arrived.
I am so sorry to hear about the condition your Upper Replacement Grille arrived in.
I do not see that you have contacted our customer service as of yet about this.
Please feel free to reach out if you would like assistance with this item or if
You have any questions.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your bug guard. I see that we've already got that replacement out to you.
I called and left you a voicemail. Thank you for reaching out and please let me know if you have any questions.
Amy
EXT 1257