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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Installation was a breeze once we figured out getting door panel loose from truck. Under the rubber piece, at the door handle is two screws that need removed. Then the exposed screws down low. Panel removal tool and it was off. Easy.
Got exactly what I ordered and on time well pleased l will try them again
The upper control arms looks really good with the 3in red motto fab front leveling kit I purchased.So far my 2017 Chevy Silverado crew cab rides just as good as the factory in my opinion.
Easy to use website, great products and great seller. Fast shipping, will always order from them.
No different then any other online purchase, no clue if the product is as good as it's claimed as I did not install yet.
4 stars because of the over abundance of emails & text borderline harassment. While I have tried to corrected it, I used a friend's address for shipping now Im refered to as Ms Hill. Great service, quality parts but way too much advertising.
Proven ground folding solid bed cover arrived as ordered. Great experience
I was able to enter my phone number to talk to a customer service rep. They called me within minutes and was able to take care of my issue. They also gave me a promotion over the phone that saved me more money on my order. I will be a customer for life with service like that.
I got what I ordered and it fit like it was supposed to. Easy install
They are always on point with what will fit and not. The shipping is usually priced within budget and the service is excellent. Always excited to hope on American Trucks and browse for parts and excesseries.
Nice quick experience no problems what so ever easy pick up location
Headlights just arrived. I have not installed headlights as yet. Will let you know how installation instruction video helps and how install went.
I've only had the puddle lights for a day but so far I am very pleased with them. They are very bright and were easy to install. They were plug and go.
Nice Rhino rb20 slim running boards but the instructions were in Spanish which I don't speak or read and the instructions were for different style of running boards called customer service to see about getting the instructions in English since the running boards were shipped to a U.S. address and kept on hold til I got tired waiting and hung up!
Hi Norma,
Really sorry to hear about your experience with your running boards. I have left you a voicemail and I hope that you will return my call at
EXT 1257.
I would be happy to speak with you about your order and assist with install instructions if you have not located any as of yet.
Please feel free to contact me back.
Have a great day!
Amy
I bought trailer towing mirrors for my Silverado 1500. There were no installation instructions provided with the mirrors. Once I got through to a support person, I very quickly received a video regarding the installation which was very helpful. Mechanical installation is very easy. Wiring not so easy, but not impossible either. A wiring diagram and written instructions that came with the mirrors would be helpful.
I ordered rims for my 2017 F250 Crew Cab. They arrived in 2 days nicely stacked and in perfect condition.
Nice no hassle, good price. Great fit.in stock. Fit first time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out Dalton!
Feel free to come back and leave a review on your exhaust once you have it installed on your F-250.
We would love to hear what you think.
If you should have any questions or if you would like to discuss your experience please contact me at
EXT 1257.
Have a great day!
Amy