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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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As always a great experience,While soaking up some father's day deals!
I didn't have any issue with the ordering and receiving process. Everything was easy to understand and it arrived in the time frame allotted.
Overall this company is fantastic. Although I don't know why I have a double charge on my PayPal account for over a week and trying to get rid of it!. Double charge for ONE rear BUMPER...
I purchased a Proven Ground Low Profile Tonneau Cover from them. Proven Ground stated they just manufacture the cover and American Trucks owns it. American Trucks states they only started honoring warranties with sales starting in January of 2024. Guess I should have waited to purchase a couple of months. Cover is falling apart, seems to be very low quality for a house brand without a real warranty.
Quick and Easy purchasing, American Trucks had exactly what I was looking for and the shipping was fast as well
We ordered a 2024 and we received a 2000 2222 model. This is not what we ordered
Everything was pretty simple. It just took a little while trying to figure out alignment issues but once you get it all aligned correctly u can try and get it as flush as u could. Its a beautiful bed cover though.
One of the easiest exhaust systems I've ever installed. In less than an hour it was completed and it sounds great
The person I chatted with was very helpful and gave me a link to use for my purchase, which made everything easy. The product arrived quickly and well packed.
I ordered a black set of window deflectors for my ram truck. When o get them, the brand logo is in big white letters on the deflector. Which was not in the picture of what I ordered! They are definitely going back!
Always a good experience, ordered items previously, always items shipped promptly.
I like using the same brand of parts so I bought PPE deep cooling transmission pan and the PPE thermo bypass valve for my transmission. The best part for me was you had both and I didn't have to go to multiple websites to get both!
Great system, very straight forward. Removed old system and installed new one in just a short two hours in my driveway. Already recommended to several people.
Your roll bar was out of stock for awhile got an e mail saying it was back in stock ordered it. Next day was told out of stock. Still showing in stock. Have heard nothing about my order. I don't like to be ignored. Pretty frustrating. I just want my order.
Not much from the experience. Not at time to install it yet. It came and arrived undamaged in packaged well
Easy to locate parts, information, reviews, and installation. Check out was super easy and shipping is within a reasonable time frame from purchase! Awesome experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tommy,
I would be happy to look into this issue with you if you have the time. You can reach me directly at ext 1896, Looking forward to hearing from you!