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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The person I chatted with was very helpful and gave me a link to use for my purchase, which made everything easy. The product arrived quickly and well packed.
I ordered a black set of window deflectors for my ram truck. When o get them, the brand logo is in big white letters on the deflector. Which was not in the picture of what I ordered! They are definitely going back!
Always a good experience, ordered items previously, always items shipped promptly.
I like using the same brand of parts so I bought PPE deep cooling transmission pan and the PPE thermo bypass valve for my transmission. The best part for me was you had both and I didn't have to go to multiple websites to get both!
Great system, very straight forward. Removed old system and installed new one in just a short two hours in my driveway. Already recommended to several people.
Your roll bar was out of stock for awhile got an e mail saying it was back in stock ordered it. Next day was told out of stock. Still showing in stock. Have heard nothing about my order. I don't like to be ignored. Pretty frustrating. I just want my order.
Not much from the experience. Not at time to install it yet. It came and arrived undamaged in packaged well
Easy to locate parts, information, reviews, and installation. Check out was super easy and shipping is within a reasonable time frame from purchase! Awesome experience!
I have yet to be disappointed by anything I have purchased from american trucks.
Everything I've gotten from this site has been satisfactory
I ordered an item that was not for my truck. I exchanged it for the correct item. I was worried that this was going to be a problem. It was Not! The team at American truck were great with helping with the return and in getting the right item ordered. Thanks
My experience with this place is great, I love buying from this store, excellent service.
This product arrived as described and was very easy to install. It probably took me an hour and a half to install both of them and I'm slow. Very pleased with the final result.
I found what I was looking for, ordered it, and received it.
The negative part of the experience - I was given 2 promo codes worth about $60 to $70 off of my order, but the promo codes did not work.
The directionals arrived on time as prescribed. Installation was simple with the video provided online. The sequential are a great addition to my sequential directional headlights. They look really great when operating together. 👌👍
Good, happy I didn't have to wait long! Package was opened or destroyed in anyway. Thanks
Great product great price fast delivery. But too many junk emails they're very irritating.
Great product at the best price I could find on the internet, super fast shipping. BUT I will never buy from again because I'm bombarded with your spam emails sometimes three times a day it's ridiculous and I will never buy from you again.
Item was the right item and was shipped out fast and I received it fast.
Had no problem with shipping everything came in time and all items were there
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for your purchase of your mud flaps and cover Adam!
If you have a code and it is not working please contact us. We would be happy to look into why it
Is not working and find a discount that would work for you when you are placing your order over the phone.
Very sorry that your codes did not work and that I missed you when I reached out to you to discuss your review.
Please feel free to return my call at EXT 1257 if you have any questions.
I would be happy to speak with you.
Amy