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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have yet to be disappointed by anything I have purchased from american trucks.
Everything I've gotten from this site has been satisfactory
I ordered an item that was not for my truck. I exchanged it for the correct item. I was worried that this was going to be a problem. It was Not! The team at American truck were great with helping with the return and in getting the right item ordered. Thanks
My experience with this place is great, I love buying from this store, excellent service.
This product arrived as described and was very easy to install. It probably took me an hour and a half to install both of them and I'm slow. Very pleased with the final result.
I found what I was looking for, ordered it, and received it.
The negative part of the experience - I was given 2 promo codes worth about $60 to $70 off of my order, but the promo codes did not work.
The directionals arrived on time as prescribed. Installation was simple with the video provided online. The sequential are a great addition to my sequential directional headlights. They look really great when operating together. 👌👍
Good, happy I didn't have to wait long! Package was opened or destroyed in anyway. Thanks
Great product great price fast delivery. But too many junk emails they're very irritating.
Great product at the best price I could find on the internet, super fast shipping. BUT I will never buy from again because I'm bombarded with your spam emails sometimes three times a day it's ridiculous and I will never buy from you again.
Item was the right item and was shipped out fast and I received it fast.
Had no problem with shipping everything came in time and all items were there
My order arrived ahead of schedule. Pleased so far….still haven't unpacked it.
Easy directions and put bug shield/ hood cover in about 5 minutes.
Very good product and goes well with the color of my pickup truck
Everything always fits perfectly. I've gotten a few things and it's just nice knowing everything is gonna be perfect for your specific truck.
Make truck upgrade shopping super easy
Lost package after paying for expedited shipping. Didn't get shipping refund
So sorry that your original antenna was lost in transit Dominic!
I see that we sent you a replacement right away and we have issued your expedited shipping
Cost back to you as well. You have a voicemail from me and please give me a call back
With any questions that you may have.
Have a great day!
Amy
EXT 1257
Top of the line products for a really good price and they ship fast. Thank you american trucks
I ordered 5 sets of rims and tires for my f150 and not only did it take a month to get them but then they were scratched. When I called customer service they said if i sent them back it would be about the same time Frame. Horrible and will never buy again.
I ordered the wrong thing so I returned it and am going to buy the right thing now
Great descriptions and install videos.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for your purchase of your mud flaps and cover Adam!
If you have a code and it is not working please contact us. We would be happy to look into why it
Is not working and find a discount that would work for you when you are placing your order over the phone.
Very sorry that your codes did not work and that I missed you when I reached out to you to discuss your review.
Please feel free to return my call at EXT 1257 if you have any questions.
I would be happy to speak with you.
Amy