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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I got these and they arrived quickly and fit perfectly! The website was easy to use and found it easy to order
Ordered the part, that as listed said would fit. Sadly did not, but the issue was quickly rectified and made right. Would definitely order from here again.
Thorough and efficient. Made sure I always knew where my part was.
I have ordered several times from American Trucks and they always have a good price and Deliver the order quickly. Couldn't ask for a better company to deal with.
Nothin at this time. Looking to buy more in the future. Don't got anything to say. Don't knowhy u need so many characters to complete review a few word is enough
I bought an open box set of Westin R5 wheel to wheel running boards at 50% off. I was a bit apprehensive about buying an open box but the package included everything I needed to install the boards. The item was in excellent condition and looks great on my truck. Very pleased with the deal.
My bed cover arrived quick and just installed it. Good quality materials and relatively easy install. Top of Ram tailgate is wide and only about an inch of it is covered with the Proven cover, but serves the purpose just fine.
Order a fog light kit. Order was processed and shipped quickly. So fast I never had time to put it on yet.
My experience was great. All I had to do was give my customer service representative my part numbers and the next thing I knew they were at my door
I ordered and received my product easily and quickly. I have always had great service with American trucks and have always received my orders as promised. All the products that I have purchased so far have lived up to what they described.
Ordered exhaust and lug nuts I'm happy with both and shipping was quick. I only have a 4 star because o thought the exhaust would come with all the pieces to hook up to the old exhaust. Turns out I need a resducer. Not that big of a deal but taking longer to out together than I hoped since I'm waiting on parts.
Easy ordering process. Arrived promptly. Informative notices. Perfect fit and quality! Great coverage and protection!
Ordered a back seat cover for my puppy and received EXACTLY WHAT I ORDERED.
The fit was Perfect and to install it was VERY EASY
THANK YOU AMERICAN TRUCKS'S
Awesome website found everything I need! My order shipped quickly and there was clear instructions on how to install everything. I really enjoyed my experience
Quick shipping and excellent customer service. Always has the parts I'm looking for.
This was the perfect item with easy checkout and fast shipping.
Got the order when expected. Air bag suspension box was damage and missing the same two parts. Front suspension had some damage to one of the cylinders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Allen,
Really sorry about condition your suspension parts arrived in. I see that you have returned them and have been refunded but if
You would like to speak with me about your experience or if you have any questions- Please contact me at EXT 1257.
I would be happy to discuss your feedback with you and review your order.
Have a great day.