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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I like the setup of the website. You put all your trucks' info in and everything that pops is will fit!
Easy ordering, tracking, great packaging, quick delivery.
Tailgate inserts easy to install and look excellent and the JMS PedalMax for my 2022 silverado 1500 5.3 was easy to install and works very well just like the product description, very happy with both purchases.
Great experience my customer service guy made sure he
The ordering experience is very good. Ibteceove feedback on each product if it will fit my specific vehicle. If it will not fit, there is a very visible message that tells you it will not fit the specific vehicle. This gives me confidence in each order. I have ordered several things and always had perfect fit and very timely delivery. Each order is also followed with communication making sure it was delivered.
I accidentally ordered the wrong exhaust online reached out to customer service. They help me pick out the right one and and also help me out on the return which was flawless
I ordered my c&l cat back duel exhaust for my 14 ford f150 I ordered it Friday early morning it shipped late Friday morning and it was delivered Saturday morning awesome delivery with no hassle this is why I get all my truck parts from American trucks would recommend if you need stuff for your ride get them from American trucks you won't be disappointed awesome job American trucks keep up.the great work
American trucks is awesome, great prices and fast free shipping.
First of all, Way to go taking care of first responders. Means a lot. I received the running boards with a slight dent on one of the running boards. I was able to fix with a rubber mallet but paint had a super small crack ( no big deal). However, one of the running board brackets was also broke.
I got great advice. I wasn't sure which bed cover I needed but the one that was suggested was an even better deal than the one I was originally looking at.
Simple and easy to install. But poor quality, would not recomend this product to anyone.
Bumper was as described. Shipping was on time. Measurements between frame and brackets had to be modified almost 2 inch difference. Cutouts for spare tire and connector for trailers also needed to be modified. Tag had to be cut down to line up with holes in bumper in order for tag to mount flat. Bumper is on but we know it is not mounted properly but the naked eye wouldn't know.
Instructions kinda helped. But if you look at what is connected, then it's actually pretty easy
Anytime I order a mod for my truck, I want it now! I got my order faster than I expected, not damaged and exactly what I what I ordered.
Took forever to get them but I'm very happy with them they ride super smooth and it's good in all the right places easy install about 30 minutes to do both sides
Easy, fast, no issues and great products! Would recommend this site.
Great products fast shipping, excellent customer service
Finding the parts was easy and had parts in a few days and they are the correct parts
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your honest feedback on your bumper Wallace!
Please let me know if you have any questions or if you
Would like to discuss your experience.
You can reach me at EXT 1257.
Have a great day!
Amy