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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Good selection of products easy navigating. List of products is great
Good selection of products easy navigating
Extremely helpful customer service, great selection and recommendations, fitment guide to ensure correct product ahead of time. Everything is on point and I'm window shopping AT for my next purchase.
You guys always deliver the best experience all the time thanks guys
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Ordered on a Thursday was at my house that Monday. Tracking number from start to finish
I bought brake pads but when I received them there were no clips in the package and only 1 tiny packet of grease. Pretty ridiculous for the price paid.
Love the fact when you call you speak to someone that is knowledgeable about trucks and truck parts speaks English and helps choose the best option for you and does not try upsell
Arrived in a box. Removed the graphics and there is some wrinkles in them from being rolled. Right now they are flat on a table trying to get them flatter. Not sure thats going to work. My experience in the past with wrinkles is they don't lay flat on the vehicle even using a soap mixture.
Received next day after ordering. Shocks were easy to install. Ride firmer than original equipment.
I bought the diablosport i3 platinum for my chevy silverado it was exactly as described and was easy to use. Definitely noticed a performance difference especially with the pedal response
The computer chat the night the night before was worthless, but the next day when I got Ken on the phone everything went great. I would always rather talk to someone when I have an issue. People understand and Ken was great help. He had everything resolved in no time and my order on the way.
I worked with Tom from Sales. His service was amazing did everything he could to make sure I had all coupons and also best way for me to pay. Ive been a long time customer of American Muscle and now I have an F150 I'll be getting my parts from here as well.
My purchase was very easy and thank you for the additional discount and recognizing my Veterans status.
Received part that came in a flimsy box and it was cracked almost in half
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members