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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Customer service rep Kyle gave additional assistance and process was seamless, install was easy as well. I didn't use a car lift, had to cut it into smaller sections but that was my choice. Love the product.
The shipping time was phenomenal. I haven't had the chance to install my order. Yet, I can't wait until tomorrow when I will because the tail lights look awesome. Pictures will be uploaded then.
Received. Other companies ship in a shorter amount of days and charge less for shipping
Site shows part on your car which is helpful also suggests parts along lines you are looking
Easy order and quick delivery, waiting on rain to clear up to install...
Very customer friendly, I left a chat message to do inquiry about a military discount. I was called in a fair amount of time and completed my order with my discount.
My order was shipped in two separate packages and times. Received the lower ball joints and upper control arms in the first shipment and received as promised. I proceeded to install them and wait for the stabilizer links to arrive about a week later.
I received the links a week ahead of schedule which enabled me to finish the job at the same time. Shipment was as described and even beat the estimate which made me very happy.
Easy ordering Came quick good price build well installed easy
Excellent service! Navigating on line went well and I received my part on time.
These flares are the biggest piece of s@#$ I have ever seen. Should of known when I saw made in China on the box. Shouldn't have to pay this kind of money and modify a product for them to fit properly. These China f@#$s need to get their s@#$ together. Your business title is AMERICAN TRUCKS so why is the consumer having to deal with China junk! I won't even leave one star. Do better
This was absolutely the very best price I could find for my 2024 Ram 1500 anywhere on the internet.
American trucks has a wide variety of parts and accessories for my truck. Other sites cant beat the price.
Easy order and quick delivery. Product has not been inspected or installed as of this post
My first time ever shopping with American truck and I had a great experience. Customer service answered all my questions and i highly recommended others to shop here.
Finding the correct product I needed was easy and AT had the best price. Shipping was easily tracked and the box had no signs of being mishandled. I also took advantage of the flat rate installation option they had available at a local shop; the installation was very easy to coordinate and the installation went great.
Can't yet because I haven't taken it out of the package yet. When I get it out of the box to see if it works I'll give you a better review
Perfect fit and easy to install. Going from black to chrome changes the look a lot
Product arrived surprisingly fast, considering I live in Alaska. Install was fairly easy. Downside was the product didn't look like the pictures on the website which was disappointing. Regardless, it does the trick and doesn't look too bad either.
Finally found the accessory I was looking for: 2024 Ford Ranger Hard Folding cover. Ordered, received and installed! Perfect fit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members