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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Mr Mike Blackport when beyond, he took care of me and explained everything that I need to know. Thanks Mr. Blackport, Outstanding Job
Great customer service...I actually spoke to a person! They answered my questions and helped me identify what I needed. Now we'll see how the installation goes...
Order process was simple, parts arrived quickly, parts are high quality. Highly recommend.
I called the order in and your associate quickly processed the order. I received the seat cover a few days later. Looks to match my trucks seats exactly. Thanks, Gale Hoover
As always buying truck part is very easy leveraging the American Truck website. Easy ordering and very fast shipping!
Ordered these lights so I could have sequential led lights off all my turn signals and absolutely love the way they look. Just wish there as a smoked lense version of them
Quick easy checkout easy to order everything was in stock shipping was very fast
Very easy so far the power windows master switch was exactly as you described. The instructions for the installation was simple, I think the total job took about 10 minutes. Everything works great. Thank you
Product was good but misinformation about manufacturing location. International shipping rates!
My problem is with FedEx not yall they leave my packages by the side of the road on a highly traveled road. I saw them leave the package and was able to get it before it got taken. In the long run it's the delivery company but it's also your choice on who you contract with. FedEx uses a contract company to deliver packages it does no use to complain. When a package gets taken it cost all of us money. Please consider using a different company in the future.
Pleased w/ the bumper & AT experience. Exactly the look & mid level protection bumper offers.
Took longer to install than others in the ratings. If you have tow hook rubber boots be prepared to trim in place not remove & trim.
Finding the part I needed for my project easy having to go get the parts that probably fell out of the box when it was damaged not so easy
I ordered the mammoth 2.5" leveling spacers and the RedRock replacement grille with the led light bar for my 2021 F150 on Thursday August 1st and 1pm and it was delivered that Saturday, August 3rd, before noon!
Fast shipping, good protective packaging, right part. Quality part.
Install was pretty easy, except I had to get the Wife to install bolts at the bottom.
When you compress shock, that green plastic band came off both times.
20 minutes done. No electric tools, just a 62 year old man and women.
Would buy from again reasonable priced bed covers, for 2 different year trucks
I love how fast I got my product. Nicely packaged and no damage! Thank you guys great job.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members