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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I've ordered from American trucks a few times and never had a problem.
New truck came in gave dealership lights and they said that they would
Not work for my new truck!
Paid the extra 80$ to have the part I need delivered in two days. The item was not given to ups in time so now I'm stuck in limbo waiting. Not sure I will order from here again.
Cut n Dry install, direct plug n play. No issues so far. Used LeD bulbs...Halogens are not bright enough.
This Honeycomb grille with Raptor lights is such a great addition to a great truck. Easy to install and setting up the lighting was super easy. Makes the front end look huge compared to the 2020 OEM grille.
Horrible I ordered my part and they just never sent it and I still haven't got my money back
Very simple process, category selection is easy to navigate through and the payment process was smooth no errors or glitches. Nothing was complicated at all. The marketing department did a great job with the webpage.👍🏾😎
My package was torn up badly, don't know yet if all the pieces are there.
Very easy to find what I need. They have always sent me quality good parts and I've never had a problem with any of them
Great Communication after purchased item.
Kept in contact and wanted confirmation when item was received.
I purchased the running boards that I thought would look good on my truck and they were perfect. Very easy to install and took about an hour.The Husky molded mud flaps fit excellent and also were easy to install. Thanks A.T.
Everything was great from start to finish I will recommend you to my friends.
Placed the order on Monday night, shipped out Tuesday morning. Thanks for the military discount. I'll be shopping here for all my F250 needs.
I ordered lug nuts for a 2001 Ford F150 4x4. They are 14mm2.0 with connected washers.
I received chrome acorn lug nuts that are 14mm1.5.
I have a return label and now must wait many more days to get my truck back on the road.
First off I never received any notification of the first order,so I reordered them. Unknown to me when I got the first order I had no idea they were not compressed so I had to go to a shop and have them done+ an extra 120.00
Maybe a better description would help. I enjoy the products. I'm going to return the second set so please send me a return order.
Pretty good so far, haven't installed them yet but I'm hopeful they'll fit perfectly
Product came in quickly but does not work properly. I was not able to tighten pin with the product they gave me. It fits but not properly
Send me a toolbox for the back seat area, but it won't work with my factory floor mats.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members