On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
American trucks delivered my fender flares on time and they were in perfect shape.
Purchased a bumper step for my husband's truck. Perfect for what he needed.
Shipping was fast, product was packaged well and exactly what I ordered
I have no idea when my order is coming. Please send me info on my order.
Came within 3 days and is exactly what I ordered. Order tracking was accurate and easy to use do I knew when my order was going to arrive.
It was easy and ordered it quick. Will definitely use again
Custom wheels I ordered arrived on time without any issues and I am completely satisfied with American Trucks and their service.
Makes the front end very sleek more clearance overall best fit imaginable
So far so good, hopefully there will be no issues. Kit installed very easy.
Had an issue with my order but was able to speak with the tech and got the right product and faster than my first order.
I ordered my mbrp exhaust for my ram 1500...I am so happy with the speed of the delivery and then the ease of install and THE SOUND, I didn't want an obnoxious exhaust just some rumble and this exhaust was exactly what I was looking for
I needed a replacement cab cover for my 2012 Dodge 1500 Pickup. I feel American Truck gave me a good deal for a fair price.
I have ordered from this site in the past, no issues, recently purchased 2" spacers for an 18 silverado and was delivered lug nuts without thread, leaving me to have to purchase additional lug nuts on top of those that were supposed to be provided, usually satisfied but this last order had me disappointed.
C&L 4" exhaust system is loud but not too loud in my opinion. Drone is minimal to non-existent. There is some cabin drone at lower speeds but highway speeds have been fine in my opinion.
Everything is perfect but received a open box with one of the tabs broken on the headlight. In the pictures the tab wasn't broken, so it could happened on the shipping. I glued the piece that was broken.
Ordered and had 3 days later super simple process everytime I have used them
Easy order and fast delivery. Easy install and look good. Top notch
The ordering was fine... I haven't received the product yet, it's only been a few days. The part that is super annoying is that I've gotten about 20+ emails from you. If I keep receiving them before I can even try one of your products I will send the emails to spam and not use your company again.
Thank you,
Mike
Excellent, well see haw the components are when the arrive…im sure they'll be perfect😎
Reasonable price and fast shipping. Received in 2 days and tracking information was provided which was appreciated.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Daniel,
I am so sorry to hear about a delay, can you E-mail me your order details? I will definitely make sure to locate it and send you tracking info! [email protected]